Salvator & Associates Insurance Agency, Inc

02/25/2025

We now represent Geico auto insurance. Call us for a quote today.

10/23/2022

as a Citizens customer, you could be charged an assessment if claims payment funds are depleted? While Citizens is in a solid financial position, it’s important you understand the process & how it impacts you.

Read about Florida's Hurricane Tax: https://www.citizensfla.com/-/citizens-assessments-florida-s-hurricane-tax-

09/02/2021

Seeking dependable customer service representative

12/24/2020

Rates increasing as much as 33%.

07/28/2020

07/27/2020

Good Stuff

07/27/2020

It’s important to be protected! With so many uncertainties in the world today, don’t let your Insurance be one of them. Our office is dedicated to protecting our clients and building lasting impressions within the local community. Contact us today. Office: 850-932-3459

07/24/2020

Don't wait until the last minute to protect your investments! Give us a call and we can get you the coverage you need.

Hi Gonzalo... www.spaghettimodels.com

04/26/2020

The Insurance Custom Service Representative performs the essential functions of the position, which include aiding clients with service needs and making changes to existing accounts. Specific service and marketing responsibilities are required in this position. Meets service and sales delivery standards and performs essential functions to the quality and service standards developed by the agency

RESPONSIBILITIES:

- Manage large amounts of incoming calls

- Generate sales leads that meet personal/customer service team sales targets

- Assists clients with making coverage; use each contact with the client as an
opportunity to review the whole account, round it and market

- Build sustainable relationships and trust with customer accounts through open and
interactive communication

- Prepares proposals and completes application; submits applications to eligible and
appropriate carriers; obtains client signatures on all applications; follows up to ensure
timely receipt of quotations and policies.

- Attends to clients needs by producing binders, certificates, policies, endorsements,
and other related items

- Handle customer complaints, provide appropriate solutions and alternatives within
the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts, and file
documents

REQUIREMENTS:

- Proven customer support experience or experience as a client service representative

- Strong phone contact handling skills and active listening

- Customer orientation and ability to adapt/respond to different types of characters

- Excellent communication and presentation skills

- Ability to multi-task, prioritize, and manage time effectively

- High school degree

At times high-pressure, fast-paced environments with significant disruptions. A large number of multiple steps performed with accuracy and speed are essential to the
successful completion of tasks by timeline requests set by the client.

**This job description is intended to describe the level of work required by the person performing the work of the positions and physical requirements normal to the position. Principal duties outlined are the essential responsibilities and duties and other duties may be assigned as needs arise or as required to support principal duties.

07/26/2019

A new insurance coverage has emerged in Florida that reimburses out-of-pocket expenses not covered by traditional insurance. It’s called StormPeace and it pr...

07/26/2019

Former Insurance Commissioner of Florida, Kevin McCarty talks about StormPeace