09/21/2026
A little Monday humor for you.
I called an insured today because I needed a little inside information on how to celebrate someone close to them. We’re really big on celebrating all of life’s moments with our insureds. We know we’re trusted to show up on some of your worst days, but we absolutely love getting to double down on the good ones, too.
Toward the end of the call, she said, “Hey, I need to tell you something. Back in July, you sent me a birthday card…and it was blank. Nothing written in it. Nothing inside. And I just laughed.” She went on to say, “I knew you had a lot going on then, and I just chalked it up to, ‘This is SO Jennifer.’ Anyone else, it probably would have ticked me off, but I had the best chuckle over it.” I, of course, apologized PROFUSELY while also laughing right along with her.
Life gets busy. Things fall through the cracks. Apparently sometimes birthday cards get signed with invisible ink. 🤦🏽♀️ But it was also a good reminder that there’s something pretty special about doing business with people who know you well enough to laugh with you when you mess up.
And maybe the card wasn’t blank after all. Maybe I just couldn’t find enough words to tell her how amazing I think she is. Either way, find something to laugh about today. Life is a whole lot better when we don’t take ourselves too seriously.
And if you ever receive a blank card from Homestead Insurance…just know it was probably sent with LOTS of love. ❤️🇺🇸