12/09/2025
5.0 star review received on Experience.com for Gene Cooney by Joseph K R - Working with Gene as my Loan Officer has been an outstanding experience from start to finish. Gene is consistently informative, taking the time to clearly explain every step of the process in a way that is easy to understand. His knowledge and attention to detail give you confidence that everything is being handled correctly and efficiently.
On top of that, Gene is incredibly professional. He communicates promptly, stays organized, and always makes sure you know what to expect next. He treats every question with patience and respect, and he never makes you feel rushed or uncertain.
What really stands out, though, is how enjoyable he is to work with. Gene brings a friendly, positive attitude to every interaction. He creates a comfortable and stress-free environment, which is extremely valuable during something as important as the loan process.
Overall, Gene is informative, professional, and genuinely a pleasure to work with. I would happily recommend him to anyone needing a dependable and trustworthy Loan Officer.
Click to see all 185 reviews of Gene Cooney, Ruoff Mortgage, VP Branch Manager | NMLS # 438579 | Ruoff Mortgage NMLS # 141868
