PFC USA

PFC USA Recover Together. PFC USA is a full-service Accounts Receivable Management company located in Greeley, Colorado.

The original agency was founded in 1904 and has maintained sustainable growth through core values, great service, integrity and results. Many of PFC's 175+ employees have been with the company for over 10 years. PFC's diversity and responsiveness to each customer's individual needs has resulted in loyal and satisfied customers for decades.

🎉We’re proud to share that PFC USA has once again been named one of the 2026 Best Places to Work in Collections! This ye...
08/31/2026

🎉We’re proud to share that PFC USA has once again been named one of the 2026 Best Places to Work in Collections!

This year’s recognition marks the 15th time PFC has earned this honor since 2009, continuing a tradition of workplace excellence spanning nearly two decades.

Our success has always started with our people. We’re incredibly grateful for the talented team members who have helped shape PFC’s culture and continue to make it a great place to work.

Here’s to another year of growing, succeeding, and Recovering Together.

To learn more about the Best Places Program, visit: https://lnkd.in/gFckwNwg

ACA International

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We’re proud to congratulate PFC USA Owner & CEO Mike Shoop on his induction into the 2026 ACA International Hall of Fame...
08/12/2026

We’re proud to congratulate PFC USA Owner & CEO Mike Shoop on his induction into the 2026 ACA International Hall of Fame.

Mike’s career spans more than four decades in the accounts receivable management industry, beginning when he joined PFC in 1980. Since then, his leadership has extended far beyond PFC, including serving as ACA International President, contributing to the ACA Board of Directors and numerous committees, and advocating for the industry at both the state and national levels.

Throughout his career, Mike has remained committed to advancing our profession, supporting meaningful legislative advocacy, and serving the communities and organizations around him.

This recognition is a fitting honor for more than 40 years of leadership, advocacy, and service. Congratulations, Mike, on this well-deserved induction!

Read Mike’s full 2026 Hall of Fame biography here: https://lnkd.in/gj4v82TC

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08/12/2026

Thank you to Forvis Mazars Group, The Napoleon State Bank, Great Plains Communications, PFC USA for supporting the Annual Event 'Fore' Caring Golf Outing. Your partnership and commitment help make this event possible and allow us to continue making a positive impact in our community. We are truly grateful for your support!

🎇 Today we celebrate 250 years of independence, freedom, and the enduring American spirit. Wishing everyone a safe and m...
07/04/2026

🎇 Today we celebrate 250 years of independence, freedom, and the enduring American spirit.

Wishing everyone a safe and meaningful 4th of July.

💐 To those who love, support, guide, and nurture us — we celebrate you today.Happy Mother’s Day from all of us at PFC US...
05/10/2026

💐 To those who love, support, guide, and nurture us — we celebrate you today.

Happy Mother’s Day from all of us at PFC USA.

02/16/2026

As an extended business office for our healthcare clients, it’s essential that our Patient Account Representatives reflect the values and goals of the organizations we serve. PFC First’s Training & Development Specialist, Kristi Mix leverages CallMiner’s platform to evaluate client-specific data and ensure performance metrics are being met.

Kristi uses these insights to identify meaningful coaching opportunities, turning data into action to drive stronger outcomes for both our patients and our clients at PFC First.

Thank you, Kristi, for your leadership and continued commitment to elevating performance across our team.

02/16/2026

Whitney Benavides, PFC USA's Training & Development Specialist, continues to champion the use of analytics and AI as a practical tool to strengthen compliance, coaching, and outcomes for both our team and the consumers we serve.

At PFC, we’ve partnered with CallMiner for more than a decade to support call performance monitoring and quality assurance. Whitney has led the initiative to integrate AI Assist, advanced classifiers, and translation capabilities directly into our call system — building a compliance-focused scorecard designed to ensure all Recovery Specialists are evaluated for compliance consistently and accurately, regardless of language.

Proud to see Whitney sharing this work at CallMiner's LISTEN Conference — a great example of people-first innovation driving real impact. Thank you for all you do, Whitney!

02/01/2026

So far this winter, warm essentials drives have been a success!

Thank you to Connecting Point Greeley, UNC Bears Football, Cub Scout Pack 40 in Evans, Bartels & Company, LLC, CPA's, Stoddard Funeral Home, First United Methodist Church Greeley, Adolfson & Peterson Construction, PFC USA, Beque Design and Textile, Centennial Park Library, Envision CoOrg, and several individuals and families who donated warm gear or hosted collection drives this season.

It’s still cold outside! If you’re looking to donate handwarmers or gloves, please do so to the Housing Navigation Center or United Way main office between 9 AM – 3PM weekdays!

We’re proud to share that our CEO, Mike Shoop, was recently featured by ACA International in their Past President’s Corn...
01/19/2026

We’re proud to share that our CEO, Mike Shoop, was recently featured by ACA International in their Past President’s Corner series.

With more than four decades in the accounts receivable management industry, Mike reflects on his journey from joining Professional Finance Company in 1980 to serving as ACA International’s 2006/07 President. His leadership helped drive meaningful legislative progress at both the state and federal levels, including key amendments to the FDCPA, while reinforcing ACA’s role as a respected voice in Washington.

We’re grateful for Mike’s long-standing commitment to our industry and his dedication to serving both colleagues and communities with integrity.

Read the full interview (page 38) to hear Mike’s perspective on leadership, advocacy, and the future of the ARM industry > tinyurl.com/3wzt7az4

🎇 Happy New Year from all of us at PFC USA! Thank you to our clients and partners for trusting us in 2025. We’re gratefu...
01/01/2026

🎇 Happy New Year from all of us at PFC USA!

Thank you to our clients and partners for trusting us in 2025. We’re grateful for the work we do together and look forward to an even stronger 2026 ahead!

#2026

Address

5754 W 11th Street, Ste 100
Greeley, CO
80634

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+19703525000

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