VanDusen Bookkeeping & Mental Health Claims Recovery Specialists

02/13/2026

We are delighted to provide mental health counselors with tools to enhance their work-life balance. Access our 6 Proven Ways for Counselors to Improve your Work/Life Balance at vandusenpro.com. Mental health professionals serving Kent County, MI, can obtain 25 complimentary magnets containing after-hours and emergency crisis services information for distribution to clients. Counselors practicing in other regions are encouraged to submit their zip code to facilitate the delivery of magnets to their area.

01/18/2026

New updates to the website and our business coming by the end of the month! Can't wait! Founding and early-access member spots are going to go quick!

01/06/2026

So many insurance rejections… so little time. ⏳

Is this how you’re feeling as the year gets underway? You’re definitely not alone.

The beginning of the year can be a nightmare for healthcare professionals who DIY their medical billing. Insurance changes, eligibility issues, and deductible resets often lead to a spike in rejections. And finding the time to call insurance companies? That’s easier said than done. Long hold times, unclear answers, and limited gaps between patients make it incredibly stressful — and all too easy to push claim follow-ups to “later.”

But later often turns into never… and suddenly claims fall out of their resubmission window.

💡 That’s where we come in.

You keep 100% of your first-pass claims. When a claim rejects, we step in to handle the follow-up and recovery. When we get those claims paid, we both win — and you get paid for work you’ve already done.

Don’t let another rejected claim slip away.

📞 Call or text me at (616) 816-2726 to get started.

Your time is better spent with patients — not on hold with insurance companies.

12/15/2025

🧠 Mental Health Counselors — Are Your Claims Disappearing Into the Ether?

Have you ever had the sinking feeling that rejected claims are quietly slipping away… simply because you don’t have the time to follow up?

I recently spoke with a counselor who described it exactly that way. They were part of a small practice without a medical biller, which meant handling their own rejected-claims auditing. Between seeing clients full time and managing family and personal responsibilities, they were left with an impossible choice: spend hours on hold with insurance companies trying to track down unpaid claims — or let the resubmission window close and watch that revenue disappear.

Traditionally, counselors have had only two options:

1. Let rejected claims go unresolved

2. Hire a full-service medical biller and give up up to 10% of every claim, even the ones that pay cleanly

But now, there’s a third option.

We let you keep 100% of your clean claims. If a claim rejects, that’s when we step in — handling the follow-up, resubmissions, and insurance communication to help you get paid for the work you’ve already done.

💡 You shouldn’t lose revenue just because you don’t have hours to chase insurance companies.

Don’t let another claim disappear into the ether. Reach out and let us help you recover what you’ve earned.

Send a message to learn more

12/05/2025

🔍 Mental Health Providers: Big Insurance Changes Are Coming — Are You Ready?

A few weeks ago, my networking group hosted a health insurance sales rep who shared updates on upcoming premium changes for Marketplace plans. The bottom line? Premiums are increasing significantly, and the recent government shutdown resolution had no impact on slowing that down.

So what does this mean for mental health counselors?

When patients switch plans, downgrade coverage, or change insurance companies to keep costs down, it often triggers a wave of complications on the provider side — especially for those who DIY their billing. Eligibility changes, policy terminations, deductible resets, and surprise denials can stack up fast.

I’m predicting that January is going to be especially challenging for many counselors this year.

If you want to get ahead of the curve — or if you’re already feeling the strain — please reach out. And if the flood of denials hits hard in January, don’t wait. I’m here to help you sort through the chaos and protect the revenue you’ve already earned.

💡 Every unresolved, rejected claim is money you’ve already worked for. Don’t leave it on the table.

Thank you for everything you do for your patients and your communities. Your work matters, and I’m here to support you however I can. 💙

11/08/2025

We're offering our next few counselors the opportunity to transform their rejected claims into recovered revenue with our recovery service-only 10% of what's recovered!

10/29/2025

TL;DR:
Trinity and I launched a new branch of VanDusen Bookkeeping focused on medical billing for mental health counselors—a group that faces some of the highest insurance claim rejection rates. Our unique model lets counselors handle easy claims themselves and only pay us when we recover rejected ones—meaning they keep 100% of the first-pass payments.

For our first 5–10 clients, we’re offering intro rates similar to traditional billers, even though we only charge for the hard claims.

Plus, we’re donating $25 per new signup through Nov. 14, split between Jamaica hurricane relief and gifts for the children we sponsor through Compassion International.

FULL POST:
Trinity and I have started a branch off of VanDusen Bookkeeping for medical billing specifically for mental health counselors. Mental health counselors are among the highest rates of insurance claims rejections and if they are in a small or individual practice are often left to do it on their own, or pay a biller up to 10% of every claim to not DIY it. So, we are here to help. We want to take our combined 40 years of experience of dealing with insurance from all sides (provider, biller, and inside the insurance company) to help mental health counselors get paid for the work they are already doing.

We are different because we let you do the easy work of submitting the claim to the insurance and only if it rejects, do we take over and do the hard work. On average, 70% of mental health claims go through the first time and you get to keep 100% of that money (a traditional medical biller would be paid up to 10% of this, about $7-15+ even though it only takes a few minutes at most). But, for that 30% of claims that don't go through the first time, we reach out to the insurance, contact PCP's, and do whatever we can to get claims paid. Only if we get those harder claims paid, do we get paid! And, for our first 5 to 10 counselors that sign up for our services, we are making our rate similar to traditional medical billers!

Last thing to note, we are very committed to giving back to noble causes. We have two children that we sponsor through Compassion International and we are also very concerned for the devastation that just happened in Jamaica that is going to take months, if not years to recover from. So, we are going to donate $25 per counselor that signs up for our services through 11/14 and split it 50/50 with United Way Disaster Relief for Jamaica's Hurricane recovery and holiday and birthday gifts for our Compassion Kids.

09/01/2025

Small businesses aren’t just shops or restaurants—they’re neighbors, families, and dreams. And too many are struggling right now.

A few months ago, my fiancé (soon-to-be wife in less than two weeks! 🎉) noticed how many independent restaurants and small businesses were struggling—some even forced to close because of rising costs and shrinking margins.

As a small business owner myself, that hit home. It inspired us to be more intentional about where we spend our money:
🥪 Instead of SandwichWay and James Johnathon's, we found an amazing local shop we now frequent.
🍕 Instead of Pizza House and Tiny Roman Emperor, we discovered family-owned spots we love.
🖨️ When it came time to print our wedding invitations, we chose a local print shop—and they did a phenomenal job.

My passion has always been small businesses, because we show up for each other. With large corporations, you’re often just another number on a KPI report. With small businesses, every customer matters.

That’s also how I approach bookkeeping: as a true partner invested in your success. I’d love to be that kind of support for your business.

💡 How do you like to support local businesses in your community?

08/28/2025

Navigating Busy Seasons as a Small Business Owner

For solopreneurs and small business owners, the year tends to follow a rhythm with four major transition points:

1️⃣ Tax season

2️⃣ Summer (balancing family and business)

3️⃣ Fall

4️⃣ The holiday season

Fall is a big one. Families transition back into school routines, and businesses start ramping up. Even if you don’t have kids, the people you work with do—and that shift often means more focus, more projects, and more demand.

That quick jump from “less busy” to “more than busy” can feel overwhelming. And here’s the thing: while most people think of money as capital, your time is just as valuable—and it’s finite.

If you’re running out of time capital, that’s where I can help. By trusting your books to a professional, you gain back hours to focus on growing your business, serving clients, or simply enjoying life outside of work.

📊 Let’s talk about how you can invest your time where it matters most!

08/21/2025

Out volunteering with my good friends at GRBE for ICCF Community homes!

03/20/2025