Preferred Credit Union

Preferred Credit Union Preferred Credit Union is proud to have been Serving and Supporting the Community for 50 Years! Federally Insured by the NCUA

Preferred Credit Union is a full-service financial institution helping to serve the needs of those who work and live in our community. As your Preferred Financial Partner, our goal is to provide great member service while helping you save time and money on the products and services you need. We are a not-for-profit financial cooperative, which means all of our earnings are returned to the membersh

ip in the form of high-return savings & low rate loans. Because we are owned by our members, service is our top priority!

At Preferred Credit Union, technology is helping us improve the member experience while keeping people at the center of ...
08/31/2026

At Preferred Credit Union, technology is helping us improve the member experience while keeping people at the center of everything we do.

Fraud Detection & Alerts AI-powered tools help monitor account activity and identify unusual transactions more quickly, allowing our team to respond faster when something doesn’t look right. But when a real conversation is needed, a real PCU team member is here to help.

Faster Loan Processing Technology can help streamline parts of the application and review process, reducing wait

times and improving efficiency. The technology helps process information — our loan officers focus on supporting our members and building relationships.

Better Member Support AI tools can help us recognize common questions and financial trends so we can provide more timely resources, education, and support to our members.

But here’s what will never change at PCU:

When you walk into a branch, call our team, or need someone to truly listen, there will always be a real person here for you.

If you ever have questions about online security, or if something about your account feels suspicious, our team is here to help.

AI is a tool we use. People are who we are.

Still making your car payment somewhere else? It might be time to bring your auto loan home to Preferred Credit Union.Re...
08/29/2026

Still making your car payment somewhere else? It might be time to bring your auto loan home to Preferred Credit Union.

Refinance your auto loan with PCU and you could get up to $500 cash back or reduce your current rate by up to 2%. That could mean more money staying in your pocket each month.

Ready to see what you could save? Visit preferredcu.org to learn more.

LAST CALL, PCU YOUTH MEMBERS!There are only a few days left to stop by a Preferred Credit Union branch and grab your FRE...
08/28/2026

LAST CALL, PCU YOUTH MEMBERS!

There are only a few days left to stop by a Preferred Credit Union branch and grab your FREE school supply water bottle!

Through August 31, PCU Youth Members can pick up a water bottle filled with fun back-to-school goodies, including stickers, glue sticks, mechanical pencils, a highlighter, and a rainbow twisty lollipop.

Supplies are limited, so don’t miss your chance! Stop by your local branch before August 31 to grab yours while supplies last.

Congratulations to our giveaway winners!We loved getting to celebrate one of our members and share a little extra fun wi...
08/27/2026

Congratulations to our giveaway winners!

We loved getting to celebrate one of our members and share a little extra fun with our community. Thank you to everyone who participated!

Want to stay in the know about upcoming giveaways, important updates, financial tips, and everything happening at Preferred Credit Union? Make sure you’re following us on social media so you don’t miss what’s next.

Ready to make a few changes before the school year gets underway?Whether you’re creating a dedicated homework space, upd...
08/26/2026

Ready to make a few changes before the school year gets underway?

Whether you’re creating a dedicated homework space, updating a home office, or taking care of those bigger home projects, your home’s equity can help you move forward.

With a Preferred Home Equity Loan, you’ll enjoy:

✔ No appraisal
✔ No fees
✔ Rates as low as 5.99% APR.*

Put your home’s equity to work and make your plans a reality. Learn more at preferredcu.org.

The right vehicle is out there. Find it with AutoLink from Preferred Credit Union.Search for new or used vehicles, compa...
08/25/2026

The right vehicle is out there. Find it with AutoLink from Preferred Credit Union.

Search for new or used vehicles, compare your options, and find a vehicle that fits your needs and budget. When you’re ready to hit the road, we’re here to help with financing, too.

Start your search today at preferredcu.org.

Technology is helping make everyday banking faster and more convenient for members.Not long ago, applying for a loan oft...
08/24/2026

Technology is helping make everyday banking faster and more convenient for members.

Not long ago, applying for a loan often meant stacks of paperwork, multiple phone calls, and waiting days for updates. Today, newer tools have helped to streamline applications, verify information more efficiently, and speed up parts of the review process.

That can mean: Faster pre-approval and application updates Quicker response times for potential fraud concerns More convenient digital banking experiences ⏱ Less waiting and more self-service options when you need them

Technology can’t replace trusted financial guidance and personal service - but it can help us work smarter behind the scenes so we can better support our members.

Because when it comes to your finances, your time matters too.

Tired of sending your car payment to another bank? Let's fix that.When you refinance your auto loan with Preferred Credi...
08/22/2026

Tired of sending your car payment to another bank? Let's fix that.

When you refinance your auto loan with Preferred Credit Union, you could score up to $500 cash back or knock 2% off your current rate. That is extra money in your pocket, just for switching lenders.

Find out how much you could save at preferredcu.org.

Why pay an annual fee to earn rewards?The Preferred Credit Union Platinum Visa lets you earn rewards on the purchases yo...
08/20/2026

Why pay an annual fee to earn rewards?

The Preferred Credit Union Platinum Visa lets you earn rewards on the purchases you make every day, without the added cost of an annual fee. From everyday essentials to weekend outings, every swipe helps you get more from your spending.

Make every purchase more rewarding. Apply today at preferredcu.org.

School may be right around the corner, but there’s still time to grab a little something special from PCU!PCU Youth Memb...
08/18/2026

School may be right around the corner, but there’s still time to grab a little something special from PCU!

PCU Youth Members can stop by any Preferred Credit Union branch through August 31 to pick up a FREE school supply water bottle filled with fun goodies, including stickers, glue sticks, mechanical pencils, a highlighter, and a rainbow twisty lollipop.

Supplies are limited, so make sure to stop by before they’re gone!

Address

3767 Sparks Drive SE
Grand Rapids, MI
49546

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 12pm

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