The Metro East Lending Team - New American Funding

06/10/2026

5.0 star review received on Experience.com for Stephen Baack by Taylor J - We cannot say enough good things about Stephen, Cindy, and the entire team at NAF. From our very first conversation to closing day, they made what could have been a stressful and overwhelming process feel exciting and manageable.

As first-time homebuyers, we had plenty of questions, and they were always patient, responsive, and willing to explain everything every step of the way. We encountered a few unexpected challenges along the journey, and their team handled every situation with great care. They made us feel calm and at ease when we normally would not have. They advocated for us when the road turned bumpy.

We never felt like just another transaction—they treated us like we were their most important case and made us feel supported throughout the entire process.

Thanks to Stephen, Cindy, and the NAF team, we’re now settling into our new home and couldn’t be more grateful. We highly recommend them to anyone looking for a knowledgeable, trustworthy, and dedicated lending team. Thank you for helping make our dream a reality!

Click to see all 476 reviews of New American Funding - Stephen Baack, Sales Manager | NMLS # 346085

05/02/2026

5.0 star review received on Experience.com for Stephen Baack by Courtney A L - Steve and his whole team They went above and beyond to help us and made sure that we understood everything and had everything taken care of being closing day

Click to see all 474 reviews of New American Funding - Stephen Baack, Sales Manager | NMLS # 346085

04/17/2026

5.0 star review received on Experience.com for Stephen Baack by Yvonne G - Stephen does an amazing job of keeping the buyer and myself informed throughout the loan process!

Click to see all 473 reviews of New American Funding - Stephen Baack, Sales Manager | NMLS # 346085

03/03/2026

5.0 star review received on Experience.com for Stephen Baack by Christine L - Stephen is very knowledgable and attentive to both his customers and business associates. Highly recommend!

Click to see all 472 reviews of New American Funding - Stephen Baack, Sales Manager | NMLS # 346085

02/22/2026

5.0 star review received on Experience.com for Stephen Baack by Samantha J C - Even though the process was difficult at times and borderline frustrating, it was no fault of their own and they worked quickly and efficiently to get me through the process. Steve was always available to answer any questions I had in a timely manner and guide me in the right direction.

Click to see all 470 reviews of New American Funding - Stephen Baack, Sales Manager | NMLS # 346085

02/17/2026

Click to see all 467 reviews of New American Funding - Stephen Baack, Sales Manager | NMLS # 346085

02/17/2026

5.0 star review received on Experience.com for Stephen Baack by Joshua W - We had a lot of hiccups, especially towards the end. He made sure everything got taken care of in a timely manner and we were

Click to see all 467 reviews of New American Funding - Stephen Baack, Sales Manager | NMLS # 346085

02/17/2026

5.0 star review received on Experience.com for Stephen Baack by Rebecca R W - Stephen was awesome to work with. he was great at getting back with answers quickly and was calm during very stressful few weeks prior to closing

Click to see all 466 reviews of New American Funding - Stephen Baack, Sales Manager | NMLS # 346085

01/31/2026

5.0 star review received on Experience.com for Stephen Baack by Matthew E S I - Mr Baack and his team!!
They don't stop till you happy. They work and work to get you the BEST DEAL FOR YOU!!
They walk you through it step by step.
Im a disabled veteran with no computer skills, they did everything for me, helped with everything possible, this team is amazing.
If you want to be treated with respect and get the best deal possible please come see my friend Mr Baack and his team they help you like they helped

Click to see all 464 reviews of New American Funding - Stephen Baack, Sales Manager | NMLS # 346085