12/12/2023
We are adding to our team, but need to be local to Memphis. Please see below the details and message me here or apply on Linked In. The person needs to be local to the Memphis area and prefer some financial services or banking background. see below and share with your network if so inclined!
https://www.linkedin.com/jobs/view/3778880334
Role: Inside Sales Account Manager
Job type: Full-Time/ Hybrid
Job Overview:
Join our dynamic team as an Inside Sales Account Manager, where you'll be at the forefront of integrating clients into our cutting-edge payment processing solutions. This role is tailor-made for individuals passionate about fostering smooth transitions for new clients, especially in providing high-touch service, and stellar ongoing support.
What You'll Do:
Client Onboarding:
● Lead new clients through the payment processing setup and integration through video calls, if necessary.
● Data entry on new applications and data collections
● Compliance with file content and confidentiality policies.
● Ensure clients understand and are compliant with relevant payment protocols and standards.
● Utilize authorized systems and tools to verify and validate relevant information for client underwriting files.
● Customize onboarding processes to suit individual client needs, especially in high-risk sectors.
● Educate clients and partners on payment processing systems, security standards, and best practices.
Operational Support:
● Provide ongoing support to clients for any operational issues related to payment processing.
● Act as a liaison between clients, banking and technology partners, and internal teams to resolve operational challenges.
● Assist in the optimization of payment processing systems and procedures.
● Assure smooth, consistent, and transparent communication with all parties involved.
● Work completed with a strong sense of urgency.
● Efficiently and correctly enter data into bank forms on behalf of clients and IPG.
● Stay updated on industry trends and developments, especially in high-risk industries, to provide informed support.
Compliance and Risk Management:
● Ensure all payment processing activities adhere to bank, legal, and regulatory requirements.
● Assist in identifying and mitigating risks associated with payment processing in high-risk sectors.
Collaboration with Sales and Technical Teams:
● Work closely with sales and technical teams to ensure a unified approach to client onboarding and support.
● Provide feedback from clients to improve products, services, and customer experience.
● Working focuses on following processes and procedures to ensure success.
The preceding job profile has been designed to indicate the general nature and level of work associates perform within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.
Travel Requirements: IPG attends and exhibits at multiple events per year. This role will require participation in multiple events and conferences. All travel expenses will be covered by IPG.
Qualifications:
● Office experience in a business, finance, banking, or related field.
● Experience in banking, payment processing, and client onboarding, is optional, but desirable.
● Strong understanding of various computer operating programs and platforms including Word, Excel, HubSpot, Microsoft Office, Canva, etc
● Excellent communication and interpersonal skills.
● Ability to work effectively in a team as well as independently.
● Have a Can-Do attitude!
Additional Skills:
● Strong problem-solving skills and attention to detail.
● Ability to manage multiple tasks and clients simultaneously.
● Possess emotional and situational perception to understand and maneuver conversations and relationships with finesse and authenticity.
What we offer:
● Generous pay with a bonus structure
● Independent environment without a lot of red tape where you are empowered to make decisions
● Substantial benefits package that includes:
● Medical coverage with competitive employer contributions
● 401k program
● Paid Time Off
● Learning and development opportunities
● And much more!
● Winning culture, inclusive environment, and friendly people all over the world
As a culture-first organization, being together is how we learn and grow. We come together in person for at least 3 days for collaboration, support, and to have some fun. General work hours are 8:30-5 M-F with some outside requirements on time and travel.
Target compensation for this role will be $50,000.00 - 60,000.00 (mix of base salary and bonus) and will be determined based on candidate qualifications, experience, and location.
Who is Integrity Payments Group?
At Integrity Payments Group, we firmly believe that integrity drives success in the payment industry. Our experienced team is dedicated to delivering tailored services and technologies to optimize your payment ecosystem and drive financial success.
Integrity Payments Group is dedicated to changing the payments industry for the better. We believe that the industry should be transparent, fair, and honest.
We work tirelessly to help businesses reduce processing costs, enhance efficiencies, and fuel their growth. With decades of experience and a team of experts who understand the evolving payment landscape, we are well-equipped to offer innovative solutions that break free from the conventional. At Integrity Payments Group, we see ourselves as integral partners in our client's journey to success and are committed to helping you achieve your goals.
Mission & Vision
Mission:
To disrupt the payments industry by infusing innovation and integrity into every exchange.
Vision:
A world where unwavering integrity and inclusive access redefine the landscape of financial transaction.
Ready to Make an Impact?
Apply now! [email protected]
