Arrow Xiong Insurance Agency

02/15/2023

Romantic isn’t always wrapped in a bow. Show your love this month by taking the step towards life insurance

02/03/2023

It’s been a while and I’m still here. A very productive day indeed. There will be a lot of changes coming to the insurance industry. Please don’t be scared to send me your insurance questions…

11/26/2020

Happy thanksgiving. Have an enjoyable and healthy celebration 🍾 🎊 🎉 🍻

Happy Thanksgiving everyone. Call us if you have questions on your life insurance policy 😁... Our office will be closed Thursday and Friday but our Facebook & Messenger are open 24/7. Enjoy....

Check your own rate at this website:
https://agents.farmers.com/ca/fresno/arrow-xiong

05/05/2020

[Farmers is ready to support you through the COVID-19 crisis]

We're automatically reducing certain personal auto premiums by 25% for April and 15% for May. There’s nothing you need to do; we’ll take care of it for you. Be safe everyone and we'll be sure to keep you updated with the latest insurance update.

'Quality - this time - next time - every time'

04/24/2020

How we work from home 😆. You can always reach us here or our personal phone 559-307-8361 and (559) 458-5663. Thanks and be safe!

04/16/2020

Great news for Farmers Insurance customers 😁😆😍🥰

Please check out Farmers COVID-19 Customer Landing Page for more information. https://www.farmers.com/covid-19-notice/.

We at Farmers Insurance® have been mindful of the coronavirus (COVID-19) pandemic and continue to monitor the situation closely. We know that many of our customers may be facing financial challenges during this time, and we want to help. In addition to complying with any state-mandated actions, we ...

03/31/2020

Your health and safety is incredibly important to all of us at the Arrow Xiong Insurance Agency.

During this difficult coronavirus (COVID-19) period, our agency remains open for business with some adjustments designed to support the recommended social distancing, and we're here to support you with the quality service you’ve come to expect. We do, however, want to make you aware of how you can request assistance from our agency and Farmers Insurance® from the comfort, convenience and safety of your own home.

Our team is available to answer any questions, assist you with any coverage changes, or help you to make a payment. We're also available to assist you with filing a claim. Please don’t hesitate to contact us at 559-455-1197 or email us at [email protected] or [email protected]

If you would prefer to visit our office in person, we are monitoring the latest CDC recommendations and will do our best to provide you in-office service during our normal business hours, but will be following the CDC recommendations by practicing social distancing.

To help ensure your safety our team will also be working from home. Please be assured that we are still available and committed to serving you during normal business hours.

As a Farmers® customer, you also have round-the-clock self-service tools available to you, such as Farmers.com and the Farmers Mobile App. These tools can help you access proof of insurance and policy documents, pay a bill, or file a claim.

We at the Arrow Xiong Insurance Agency are grateful for your business and are here if you need us.

Thank you,

Arrow Xiong
0E17013

Blong Yang
0H12578

03/26/2020

[Farmers Auto Insurance Claim Update]

Francis Collision Centre, a direct repair facility for Farmers Insurance Company would like to inform our costumers that they are now offering a special service due to COVID-19.

If you are a customer with Farmers and wish to have your vehicles repaired, but prefer not to leave your home they will pick up the vehicle from your home or place of work and deliver it back to you when the repairs are completed.

If you have rental coverage, Francis Collision Centre will work with the rental company to help shuttle the rental vehicle back and forth as well. More updates coming soon.

03/18/2020

[YOUR SAFETY IS IMPORTANT]

Farmers will be encouraging employees/agents to work from home, whenever possible -- particularly those at higher risk of illness. We will be in and out of the office until further notice.

The well-being of our customers is always top of mind for us at Farmers®. With concerns about the Coronavirus (COVID-19), we are taking steps to help protect the health and safety of our customers, employees, and Farmers agents, while continuing to provide you the best possible service. With this in mind, Farmers is dedicated to offering a variety of service options to help you.

File Claims remotely – If you need to file a claim, you can do so online through Farmers.com, the Farmers Mobile App, or by calling 1-800-435-7764. Our claims representatives have online tools to help them assist customers throughout the claims process. Should your claim require an in-person visit, Farmers is also closely monitoring and applying the most up to date CDC guidelines and recommendations.

24x7 online self-service for managing your account – Farmers.com and our newly refreshed Farmers Mobile App equip you to handle many of your needs remotely. Should you need to access your ID card, review your policy documents, or pay a bill, you can do so using these self-service tools.

Towing & Roadside Assistance – We know you may be on the road and need help. Farmers Roadside Assistance is currently active and our team is here to assist you.

If you’re directly affected, we’re here to help - If you are unable to make your payment on time as a result of COVID-19, we may be able to extend your due date. Please call 1-888-327-6335 to find out more.

You always have the option to contact our Farmers customer care center at 1-888-327-6335 Monday-Friday 7:00 a.m. to 11:00 p.m. CST and Saturday-Sunday 8:00 a.m. to 8:00 p.m. CST.

We will continue to monitor the situation closely and will make additional adjustments as needs arise. Rest assured we are putting measures in place to help take care of our employees and Farmers agents so they can continue to best serve you.

We thank you for being a valued customer, and we are proud to serve you.

03/02/2020

Hope you all had a wonderful weekend! We will be in the office this week from 9:00AM to 5:00PM Monday to Friday.

If you have any questions regarding bonds, auto, home, life, or commercial/business insurance feel free to contact our agency. We don't just provide coverage for businesses and individuals—we provide solutions.

'Quality - this time - next time - every time'

Agency: Arrow Xiong Insurance Agency
Farmers Agent: Arrow Xiong
Commercial Specialist: Blong Yang, Farmers Insurance

02/05/2020

Does my homeowners insurance cover against losses due to fire, lightning, tornadoes, wind storms, hail, explosions, smoke, vandalism and theft?

Yes. Typically, your homeowners insurance covers a large number of perils, including all those listed. There are some limits, however, on the amount of insurance you have so you should always consult with a local agent at Arrow Xiong Insurance Agency