08/05/2026
Meet Daniel Gomez, one of our talented UR Specialists at Hansei! As an insurance investigator, Daniel brings extensive knowledge of insurance verification and the authorization process. He's always willing to help, eager to learn, and maintains a positive attitude despite the obstacles his role may bring. Fun fact: outside of work, Daniel is the lead singer of a hardcore band! 🎤
Here's what Daniel had to say about his time at Hansei:
What do you love most about your job?
“Helping patients obtain the authorizations they need to continue their treatment. Knowing that my work can make a real difference in someone's recovery is very rewarding. I also enjoy the investigative side of the job. Every case is different, and it often requires research, problem-solving, and applying everything I've learned to find the best solution. I like the challenge of working through complex situations and finding a way to make things happen for our patients and facilities.”
How does your role impact the important work our facilities do?
“I believe the biggest impact I have is providing quick, reliable support to our facilities. By responding promptly and working efficiently with insurance companies, I help obtain authorizations as quickly as possible. This allows the facilities to focus on providing quality patient care while reducing delays that could interrupt treatment.”
What role do you play in the billing / RCM process?
“My role is critical to the Revenue Cycle Management process. Everything starts with obtaining the correct authorization. If that step isn't handled properly, it can create delays, denials, additional work, and even lost revenue later in the process. My goal is to ensure authorizations are accurate from the start, so the rest of the RCM process runs as smoothly as possible.”
What’s a day-in-the-life look like for a UR Specialist?
"My day starts by triaging incoming messages — faxes, voicemails, emails, facility updates — and logging everything in the right systems. From there, I split my time between new admissions, pending case follow-ups, and concurrent reviews, always coordinating with facilities first to confirm the treatment plan and clinical goals. Throughout the day, I'm on with insurance companies tracking authorizations and clearing up issues so patients keep getting the care they need without delays."
What’s your favorite thing about Hansei?
“Without a doubt, it's the people I work with. During my time at Hansei, I've never worked with a group of people who are so supportive, kind, and genuinely willing to help one another. Whenever someone needs assistance, there's always someone ready to step in, not because they must, but because they truly care. That sense of teamwork and compassion makes Hansei a great place to work and creates an environment where everyone wants to succeed together.”
Thank you for everything you do for team , Daniel!
