05/27/2026
Refund requests from patients can be uncomfortable, but how you respond makes a difference. 💬 Hear from Jacqueline, Lead Dental Risk Consultant at MedPro Group, on best practices for managing refund requests thoughtfully and professionally.
*This video should not be taken as medical or legal advice. Because the facts applicable to your situation may vary, or the laws applicable in your jurisdiction may differ, please contact your personal or business attorney or other professional advisors if you have any questions related to your legal or medical obligations or rights, state or federal laws, contract interpretation, or other legal questions.