10/10/2026
IMPORTANT NOTICE: OFFICE CLOSED DUE TO HURRICANE –
OUR TEAM IS WORKING REMOTELY
For the safety of our team and community, South Shore Insurance Agency’s Foley office is temporarily closed due to the hurricane. Our team is working remotely to best assist you.
Although our office is closed, we remain committed to supporting you before, during, and after the storm.
Need to Report a Claim?
Please use the carrier claims contact information provided below to report your claim directly to your insurance company.
You may also contact South Shore Insurance:
📞 Phone: 251-923-4463
📧 Email: [email protected]
Response times may be delayed due to storm conditions and potential power or communication outages.
Your safety is our priority. Please follow local emergency guidance, stay safe, and know that we’re here to help you navigate the recovery process.
Helpful Claims Tips
While you wait for the claims process to move forward, here are a few things you can do:
- Safety First! Your safety and well-being always come first. Avoid damaged or potentially unsafe areas, and never put yourself at risk to inspect property.
- - Document the Damage. When it is safe, take photos and videos of any visible damage before beginning cleanup or repairs.
Prevent Further Damage. Take reasonable, safe steps to protect your property from additional damage, such as arranging temporary tarping or water mitigation. Keep receipts for any expenses incurred.
- Keep Damaged Items. When safe and practical, avoid discarding damaged belongings until the adjuster has reviewed them or provided instructions. Create an inventory of affected items.
- Save Your Receipts. Keep copies of invoices, estimates, temporary repair costs, and any additional expenses related to the loss.
- Be Cautious of Contractors. Work with reputable, properly licensed and insured professionals. Avoid signing contracts or authorizing major repairs until you understand the claims process and speak with your adjuster.
- Stay in Communication. Respond to your claims adjuster's requests and keep a record of important conversations, documents, and correspondence.
We have attached our preferred vendor list to help you during this time; tell them SSIA sent you!
Stay safe, stay prepared, and take care of one another.
