05/19/2025
To Our Valued Customers in Springdale and Surrounding Areas,
Recent storms have impacted many families in our area, and with the potential for more severe weather, we want to share an important message to help protect you and your home during this time.
Please use caution when dealing with contractors. After a storm, it’s common for out-of-town companies to show up offering quick fixes and high-pressure sales tactics. Do not sign any contracts on the spot, especially if you're feeling rushed or unsure.
Instead, work with local, reputable companies—people who live here, support our community, and will still be here when the job is done.
Be especially wary of companies making bold promises like:
“We’ll fight your insurance company for you.”
“You won’t pay anything out of pocket.”
These are red flags. That’s not how the insurance and rebuilding process truly works. Local contractors understand the process and have your best interests in mind. They’ve built trust here, and they’re committed to helping their neighbors—not just making a quick profit.
Sadly, there are always those who try to take advantage during times like this. Trust your instincts. If something doesn’t feel right, take a step back. Get a second opinion, or reach out for help.
We’re all in this together. Let’s rebuild the right way—with patience, with care, and with people who are truly here for you.
If you need to file a claim, please call my office at 479-332-0296, or call 1-800-743-5837, or you can file in the app or online website! https://www.shelterinsurance.com/claims/
If you've found your way here to our online claims center, chances are you've experienced a loss. Your car has been involved in an accident or your home, business, or other property has been damaged in some way. We're sorry to hear about your misfortune. But the good news is that with Shelter's dedi...