06/01/2026
A respected tax preparation firm in the Midwest did work for a large client.
During the busy season, one of their accountants overlooked a significant deduction on the client’s return. The client was hit with unexpected tax penalties and interest totaling over $68,000. They sued the firm for the amount plus legal fees.
Because the firm only had a basic general liability policy, the claim was denied — their policy didn’t include Professional Liability (E&O) coverage.
The firm had to pay the settlement and legal costs out of pocket, which strained their cash flow and took months to recover from.
Stories like this are more common than most firm owners realize. When was the last time you reviewed your liability policies?