Crowley Insurance Agency, Inc.

Crowley Insurance Agency, Inc. Crowley Insurance Agency Inc. is an independent insurance agency selling all forms of Property & Casualty Insurance.

Our Agency has the pleasure of being Large Enough to Serve You but Small Enough to Know You.

When clients say “If there were 10 stars I’d give them…” ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐That’s the kind of experience we strive to deliver ev...
03/12/2026

When clients say “If there were 10 stars I’d give them…” ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

That’s the kind of experience we strive to deliver every day.

Great work helping another family make the switch smoothly, Adam! 👏

09/23/2025

700 Google Reviews = Wheel Spin Time! 🎯🎉

We don’t just celebrate reviews because they help new clients find us. We celebrate because every review represents a client who trusted us and had a great experience.

That’s why when we hit a milestone, the team gets to spin the prize wheel! 💵💵💵

This week we hit 700 reviews and let’s just say the wheel didn’t disappoint. The bigger the milestone, the bigger the prizes, and the more fun it is for everyone.

As a business owner, I LOVE these moments because while google reviews help us grow, celebrating helps us stay connected as a team.

Next stop: 800. 🚀

We love welcoming new team members.The tradition continues with a personalized welcome basket 🧺 It’s been our way of say...
09/09/2025

We love welcoming new team members.

The tradition continues with a personalized welcome basket 🧺

It’s been our way of saying “You’re part of our team and we’re glad you’re here.

We believe it’s the little things that matter.

Formal introduction of our newest teammate will follow soon.

You could spend 47 minutes on hold with a 1-800 number 🎶…Or you could call Crowley Insurance Agency and be greeted by Li...
08/21/2025

You could spend 47 minutes on hold with a 1-800 number 🎶…

Or you could call Crowley Insurance Agency and be greeted by Lisa, our Director of Welcome 👋

Lisa’s job is simple: to make sure your call gets answered, your questions get handled, and you never feel like “just another number.”

Local. Personal. Human. That’s the Crowley way.

📣 We’re Hiring – Client Experience Specialist Crowley Insurance is growing, and we’re looking for the next great additio...
07/24/2025

📣 We’re Hiring – Client Experience Specialist
Crowley Insurance is growing, and we’re looking for the next great addition to our team!

We’re currently hiring a Client Experience Specialist — a full-time, in-office role designed for someone who’s organized, people-focused, and ready to grow into a long-term career.

This position plays a key role in helping us deliver an exceptional experience to our clients while supporting both in service and working as an assistant to our sales team.

🔹 What You’ll Do:
- Assist clients by phone, email, and in person with everyday service needs
-Help onboard new clients and support our renewal process
- Coordinate with our sales producers and account managers to keep everything running smoothly
- Organize and prepare proposals, documents, gather information and follow-ups in our sales process.
- Learn the insurance process and pursue your license with our full support

💡 What We’re Looking For:
- Strong communication and people skills
- Comfort using technology, email, and software platforms and multitasking between them
- Excellent organization and multitasking ability
- Prior experience in customer service, administrative work, or sales support is a plus

Insurance experience is a plus but NOT required — we’ll train the right person and cover the cost to help you get licensed within your first 6 months

👋 Help us Welcome our Newest Member of Our Team, Lisa. She joins us as our new Director of Welcome and will be the frien...
06/06/2025

👋 Help us Welcome our Newest Member of Our Team, Lisa.

She joins us as our new Director of Welcome and will be the friendly voice you hear when you call our office.

We are excited to have her on our team.

03/19/2025

"Would my home insurance be enough if I lost everything?"
That was the question a client asked us recently, and with the devastating fires in California and other natural disasters, it’s one we hear all too often.

The reality? Many homeowners don’t realize they might be underinsured until it’s too late.

That’s why we created this video—to break down exactly how home insurance works in a total loss situation and how to make sure you have the right coverage in place.

In the video, we cover:
✅ What "total loss" really means for your home insurance and how a claim works
✅ Ways to make sure you have enough coverage

This is a conversation every homeowner should have before they need to file a claim. Take a few minutes to watch—and if you have questions, let’s talk.

Are you confident in your coverage? Let us know in the comments!

Imagine discovering a broken sewer pipe, a mess in your home, and an unexpected bill of over $10,000 to clean and repair...
03/18/2025

Imagine discovering a broken sewer pipe, a mess in your home, and an unexpected bill of over $10,000 to clean and repair it. 😨
 
That’s exactly what happened to a client of ours—just weeks before they were set to take their kids on a Disney World vacation.
 
Not knowing what to do, he reached out to me. Thankfully, he had the right insurance coverage for this type of claim, and we were able to help get everything resolved quickly and smoothly.
 
💡 This is why the right coverage matters—it’s not just about protecting your home, but also the moments that matter most.
 
The best part? He told me this might have saved his family’s Disney trip.
 
Instead of stressing over the costs, he gets to focus on making unforgettable memories with his kids. 🏰✨
 
💬 Want to make sure you’re covered for the unexpected? Send us a message!

03/12/2025

A client called us yesterday (and almost everyday) and said:
"I sold my car and need to take it off my insurance."

Seems simple, right? But in New York, there’s one key step you must take first:

👉 Return your plates to the DMV or transfer them to another vehicle.

If you remove a car from your insurance before doing this, you could face:
❌ Hefty fines from the DMV
❌ A suspended registration
❌ Potential increases in future insurance rates

Here’s what you should do instead:
✔️ If you’re not replacing the car → Return your plates to the DMV first, then provide your insurance agent the plates surrender form
✔️ If you’re getting a new car → Transfer your plates instead of canceling to keep continuous coverage. If you can't transfer plates, just know you need to turn in the old plates before the removal happens.

This simple step can save you from major headaches!

Thinking about removing a vehicle? Talk to your agent first to avoid problems.

📝Side note: if you only have 1 vehicle and you turn in the plates while you look to purchase a new vehicle, don't CANCEL your insurance policy and think you are going to take out a new one in a few weeks when you get a new car. The lapse in coverage you currently will caused significantly higher insurance rates and availability. (this might be next weeks video)

📺 Picture this: A husband and wife, sitting in their living room, watching their insurance proposal on the big screen.No...
03/07/2025

📺 Picture this: A husband and wife, sitting in their living room, watching their insurance proposal on the big screen.

No stacks of confusing paperwork. No generic emails with fine print they don’t understand. Just clarity—seeing exactly what they had and, more importantly, the gaps they were missing.

That’s exactly what one of our new clients did. They watched their personalized video proposal together, breaking down their coverage in a way that actually made sense.

And when it ended, he turned to his wife and said:
“This is great. This is the first time I’ve ever been excited about insurance.”

That’s the goal. Not just to sell insurance, but to empower people with understanding—so they feel confident, protected, and in control.

If insurance has always felt like a headache, maybe you just need someone to explain it differently. Let’s make it simple. Let’s make it clear.

And hey, we might even make it exciting.

03/04/2025

“I want to cancel my renters insurance.”

That’s the message we got from a client last week. No big deal, right? They thought they’d save a few bucks each month.

But before processing the cancellation, we took a moment to explain what they’d actually be losing:
✅ Protection for their belongings – Renters insurance covers personal property in case of fire, theft, or water damage.
✅ Liability coverage – If someone gets hurt in their home or you cause damage, renters insurance helps cover legal, medical expenses, and property damage.

And then we got to the kicker…
❌ They’d also lose their multi-policy discount on their auto insurance.
The kicker? That discount was twice the cost of their renters policy.

So canceling would actually cost them more money overall. 🤯

Needless to say, they kept the policy.

This is why we always take the time to educate, not just transact. If you have questions about insurance make sure you are reaching out to a trusted independent insurance agent 🎥👇

Address

202 N Center Street
East Syracuse, NY
13057

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+13154372983

Website

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