06/02/2026
The number one way to prevent chargebacks is to make sure your customer knows your business name.
Sounds simple, but one of the most common chargebacks is a customer seeing a charge on their statement and not recognizing it.
If your legal business name, DBA, website, and billing descriptor don’t match, you’re creating confusion before the transaction is even disputed.
Customers don’t charge back businesses they remember.
They charge back businesses they don’t recognize.
A clear billing descriptor, good communication, and setting expectations upfront can prevent a surprising number of chargebacks before they ever happen.
The easiest chargeback to win is the one that never gets filed.