08/17/2026
We're proud to see our Fuquay-Varina branch manager, Kathy Santoli, featured by the Fuquay-Varina Chamber of Commerce!
Kathy's 35 years in banking and dedication to building lasting relationships are a wonderful reflection of what community banking is all about. We're grateful to have her leading our Fuquay-Varina team!
Thank you to the Fuquay-Varina Chamber for shining a spotlight on Kathy!
Member/Ambassador Spotlight: Say Hello to Kathy Santoli, Branch Manager at First Federal Bank NC in Fuquay-Varina located at 603 North Judd Parkway NE.
“For the past 35 years, I have been privileged to build a rewarding career in banking, serving as a Branch Manager for a respected community bank, First Federal Bank located right here in my hometown of Fuquay Varina. Throughout my journey, I have witnessed many changes in the financial industry, from advancements in technology to evolving customer needs, yet one thing has remained constant: the importance of personal relationships and exceptional customer service. Working for a small community bank has given me the opportunity to make a meaningful difference in the lives of individuals, families, and local businesses. Unlike larger institutions, community banking allows us to truly know our customers, understand their goals, and provide personalized financial solutions. I have always taken great pride in helping customers achieve milestones such as purchasing their first home, starting a business, saving for retirement, or navigating financial challenges. As a Branch Manager, I have been responsible for leading teams, developing employees, ensuring operational excellence, and fostering strong customer relationships. One of the most rewarding aspects of my career has been mentoring staff members and watching them grow professionally while maintaining the high standards of service our customers expect. Over the years, I have developed lasting relationships with customers who have become more like friends and neighbors. These connections have reinforced my belief that banking is not just about transactions; it is about trust, integrity, and helping people succeed financially. I am grateful to have spent my career with a community bank that values its employees, customers, and the communities it serves. The bank's commitment to local decision-making, personal service, and community involvement has made it an exceptional place to work and has allowed me to contribute to the growth and success of our community.
Fist Federal Bank originally opened its doors in the winter of 1959 and over the years has expanded its branches across our neighboring footprint. We have branches in Angier, Benson, Clayton, Dunn, Erwin and Fuquay. Our core values that we strongly believe in are…service, communication, professionalism, teamwork and excellence. Our Mission Statement:
“To serve our communities’ financial needs by developing and implementing products and programs that fulfill those needs; by providing the highest level of customer service in terms of efficiency, courtesy, and professional conduct; and by maintaining a sound, profitable, progressive institution that strives to be a responsible employer and good corporate citizen.”
