Luis Garcia - Insurance Advisor at Sentinel Integra Insurance Services

05/30/2026

Thank you Century Construction for including Sentinel Integra Insurance in this awesome milestone of 100 homes built!! Congratulations 🍾

05/13/2026

05/07/2026

Attending the Small Business Week mixer with the Weslaco Chamber!

05/07/2026

Sentinel Integra Insurance is proud to partner with Jaime Lee Gonzalez Realtor for their Realtors Appreciation Mixer!

04/29/2026

POV: Your insurance guy actually answers AND saves you money!

When’s the last time you checked your policy? Send me a message and I can help! Call Alex Ibanez at 955-329-7432!!

04/02/2026

In observance of the Holiday Weekend Sentinel Integra Insurance's office will be closed on Friday, April 3, 2026. Usual business will resume on Monday, April 6, 2026. Thank you and Happy Easter!

03/09/2026

Please join Sentinel Integra and Caza Homes for an Open House on Thursday, March 12th at 2pm!!

03/04/2026

Sentinel Integra Insurance Services is HIRING!!

CUSTOMER SERVICE REPRESENTATIVE

Sentinel Integra Insurance is a full-service insurance agency offering auto, home, commercial and life insurance.

Role Description

This is a full-time, on-site role for a Customer Service Representative at Sentinel Integra Insurance Services located in Donna, TX. Responsibilities include providing exceptional customer support, addressing client inquiries, resolving issues, maintaining accurate records, processing customer requests, and collaborating with the team to enhance the overall customer experience. The role involves assisting clients in understanding insurance policies, providing information about services, and ensuring timely follow-ups to guarantee client satisfaction.

Qualifications

Strong communication, active listening, and interpersonal skills for interacting with clients effectively
Problem-solving and conflict-resolution abilities to handle customer inquiries and concerns professionally
Organizational skills and attention to detail for managing customer information and documentation accurately
Proficiency in digital tools, such as customer relationship management (CRM) software and basic computer applications
Ability to work collaboratively in a team environment while maintaining professionalism
Prior experience in customer service or the insurance industry is preferred but not required
High school diploma or equivalent; additional education or certifications in customer service or insurance is a plus
Bilingual proficiency in English and Spanish is highly desirable

If interested in applying, please email resume to [email protected]

02/04/2026

Proud to partner with Jaime Lee Gonzalez KW Realty and Edwards Homes!!