09/08/2026
Phone service issue update (9/8):
We are continuing to experience a phone service issue affecting connectivity through our upstream provider, Brightspeed. The issue has been ongoing since September 5, 2026.
Brightspeed has advised that their splice crews have arrived onsite and begun field testing to isolate and confirm the location of the suspected damage. They have also indicated that their resources were constrained over the holiday weekend, which caused delays in dispatching the personnel needed to begin their restoration work.
Once the fault is identified, their crews will determine the necessary repairs and provide further updates as work progresses.
At this time, there is no estimated restoration time available. We will continue to monitor their situation and provide updates as they become available.
We apologize for the continued disruption and appreciate your patience.
