06/23/2026
AI note takers in client meetings can be one of the better documentation tools an advisor has. They can also create compliance exposure if a few things are not in place first.
The consent question comes first. Client permission to record is required, and it gets assumed more often than it should. Some states require two-party consent. That applies to AI tools, not just traditional recording equipment.
After that: human review of what the tool captured, and confirmation that the platform is approved for use in your practice.
Get those pieces right, and the documentation upside is real. A clear record of every client conversation. Confirmation that stated objectives align with what is in the portfolio. Stronger follow-up meetings because nothing falls through the cracks between appointments.
ARC's CCO walks through exactly what advisors need to know. Watch the full clip.