08/18/2026
Shannon consistently goes above and beyond as a customer service representative 2 and team lead, demonstrating exceptional compassion, empathy and advocacy for the members, providers, and teammates she serves every day. Her willingness to step up, ask the hard questions, and champion solutions reflects the very best of Samaritan's PRIDE values. 💙👏
💐 Shannon's colleagues describe her as a mentor, friend and unwavering source of support who always takes the time to lift up others. Whether she's helping callers navigate difficult situations or encouraging a teammate after a challenging day, Shannon leads with heart and integrity. Thank you, Shannon, for your dedication, resilience and commitment to making a difference in the lives of others. Please join us in celebrating this well-deserved recognition! 🎊🏆💙 🙌✨