09/08/2026
ESIP Webinar - Reputation Management
As fire and EMS providers, we freely give our own time and risk our lives to benefit our communities. We must remember our organization has been granted public trust and is relied on by our community. That trust needs to be maintained by us. We should be mindful of how we portray ourselves as public servants and consider the images of our organization and our membership projects in how we speak.
As responders, we can lose sight of the fact that we represent our communities and to be seen as supporting everyone in the community. In this session, we will explore this special relationship with the trust the public gives us and remind ourselves that a little "customer service" and understanding our community can go a long way toward maintaining a healthy emergency services organization.
Register Here: https://archcapgroup.zoom.us/webinar/register/WN_De8AvUS5RSKRf3apnufl1A #/registration