Kent Brown - Brown Family Insurance & Financial Services

04/23/2025

04/01/2025

If you are in the state of Indiana and don't have one of these free accounts, you need to get one today.

Alot of Indiana residents don't know that these accounts even exist. Create your account today and check it out. I think you'll be glad you did.

Www.Mybmv.com

04/01/2025

As I was doing audits on client files, I found this notice in one of the insurance companies that I hold a contract with.

I've never seen anything like this before from any insurance company that I've worked with.

I've never even heard of anyone mention this in the insurance industry.

As I ask my reps, underwriters, and high up sources in different insurance companies about this notice, they have no idea what I'm talking about.

I have many questions. Probably the same questions that alot of you have. Questions that I will do my best to get the most accurate answers for.

07/03/2023

If you thought the service and amenities at Brown Family Insurance & Financial Services were good before, you'll be blown away with all the new changes because everything just got a whole lot better.

Recently, I purchased all new, top of the line, laptops for every employee at my agency. These laptops link with our Samsung S23 Ultra smartphones in a way that makes email, messaging, and quoting so much faster, more organized, and safer for employees and our clients. This allows my employees to provide you with service right now, not just once they are back in office or when they can get in front of their computer.

On top of the new computers, I have purchased extra software programs that will help with workflow, workload, organization, and security. The new software programs will make my employees' lives much easier as it will take less time and be less stressful to complete tasks that will make their days easier. My employees will be able to schedule appointments with clients or prospects to discuss their policy or quotes. If you feel more comfortable having a conversation in person but can't make it to the office, a Zoom meeting can be scheduled to have that in-person experience with you. You'll be able to have face to face time with your agent and view the policy you're discussing via these meetings.

If our clients should need to sign documents for the insurance company, no more of them having to print, sign, and return back to us. My employees have access to send you the forms electronically to sign and return. This gives you the opportunity to eliminate forgetting to send them back into the insurance company. It will also send you friendly reminders to complete the forms should you need reminders.

We are also no longer using Google for anything. Every employee now has their own dedicated Microsoft account that affords them their own dedicated email, teams communication, Outlook calendar, and a lot more. My employees email is set up with an authenticator. This will require my employees to verify their accounts through their phone before being able to access anything linked to their business account. This extra level of protection ensures that we continue to stay up to date with the best technology to protect our clients' information from a potential cyber attack or data breach.

With all the new software and programs, I make sure
my agents' lives are easier, faster, and more efficient. I'm all for it. I'll spend any amount of money that makes my agents better. Not only does it help my employees, but it also helps our clients.

06/29/2023

I am going to hire the best and most ruthless agents I can find. People who are cutthroat but have morals and ethics that align with helping people and not in stuffing their own pockets.

My agents will all be trained by me personally so I ensure they get top-notch and world class training.

I will train them on everything I know about insurance such as how to write air-tight insurance policies that protect our clients from the insurance companies and what things insurance companies try to screw insureds on. I already have a training on this for current employees.

I will also be training every one of these new employees on how to debate and effectively fight the insurance companies and win for our clients. We will have mock debates just like most law schools have.

I'm about to create a team of insurance warriors that are extremely well equipped to fight insurance companies and win while serving the best interests of our clients.

I will teach my agents how to do this all while staying within the confines of the law and being completely compliant. I know all the laws as I read them, but just for safe measure, I will be bringing in a lawyer or two just to make sure that we are using the legal loopholes effectively and in the most legal way possible.

It's time to really start fighting for the people. It's time to put the insurance companies on notice and in check.

06/29/2023

Every insured that has a problem with an insurance company should be filing a complaint with their states Department of Insurance (DOI). Every insured, under the correct circumstances, should be contacting lawyers as well.

This is a step that we use to only encourage in excessive situations. These insurance companies are out of control and something needs to be done.

I will be strongly encouraging every client at this agency to file a complaint while I fight for them.

With enough complaints, each states Commissioner of Insurance and their Department of Insurance will have to do something about what these insurance companies are pulling. Class action lawsuits may be in order.

The insurance companies only care about their money and will hurt everyday working people to get all the money they can get their hands on. Don't let your pain be their gain.