Flat Branch Insurance Services

Flat Branch Insurance Services Flat Branch Insurance Services (FBIS) is an independent insurance agency and an associate company of Flat Branch Home Loans Louis, Missouri.

Flat Branch Insurance Services (FBIS) is an independent insurance agency and an associate company of Flat Branch Home Loans, based out of the heart of the Midwest. As members of our community, our team understands that owning a home is not only a financial investment, but also an integral step toward a future of success for you and your family. Flat Branch Insurance wants to help you put a plan in

place to protect the investment of your home. We aim to provide exceptional customer service to ensure you have the proper coverage in place to protect your investments. We have aligned with Weiss Insurance and will work with the most reputable insurance carriers to provide the best fit for each client. Flat Branch Insurance Services is proud to be powered by Weiss Insurance, headquartered in St. Weiss is a family owned and operated insurance agency, delivering quality insurance solutions by focusing on all your coverage needs including auto, home, business and life insurance. Weiss is licensed in over 40 states and is contracted with the insurance industry’s top-ranked companies in technology, pricing and offered services. Our Agents
Jodi Norton has been in the insurance industry since 2003, working with families and businesses to protect their most important assets. For 15 years she worked for one of the largest insurance and financial services companies in the United States and is a respected industry expert. In 2017, Jodi came to Flat Branch Home Loans where she learned the lending process. Her knowledge of both the mortgage and insurance industries provide valuable insight and expertise. Lori Wasson is a native to the St. Louis area and was born and raised in O’Fallon, MO. She has over 12 years of experience in the insurance business, the majority of those years spent with another national carrier as an agent, insurance business manager and sales operations manager. Lori loves talking and working with new people on a daily basis, learning about the journey they took to get to where they are. Ryan McElroy is a Columbia native through and through. After graduating from Mizzou, he started working in the Boone County area, starting in the insurance industry in 2009. Ryan enjoys educating customers about insurance coverages and how those coverages provide protection when it’s needed most.

Hail Storm Reminder: Protect Yourself & Your Insurance ClaimFollowing hail events, our area is often flooded with out‑of...
04/27/2026

Hail Storm Reminder: Protect Yourself & Your Insurance Claim
Following hail events, our area is often flooded with out‑of‑town contractors going door to door. Some may promise to “waive your deductible,” while others may ask you to sign documents allowing them to handle your insurance claim.

Please protect yourself by keeping the following in mind:
✅ Ask for proof of insurance.
Always request a Certificate of Insurance (COI) before allowing any contractor to inspect or work on your property.
🚫 Do NOT sign over your insurance claim rights.
Never sign documents that assign or transfer your claim to a contractor. Doing so removes you from the claims process, limits your ability to communicate directly with your insurance company, and gives the contractor full control and leverage over the claim.
🏠 If you have obvious or significant damage:
• Locate your wind/hail deductible on your homeowners insurance
• If applicable, locate your comprehensive deductible on your auto policy
• Contact us or your insurance carrier promptly;
Many insurers now prefer claims to be filed online. Waiting to file can delay adjuster contact and slow the entire process.
🔧 If damage appears minor:
You may have a reputable local contractor perform temporary repairs and provide an estimate, but always confirm your wind/hail deductible first so you understand your out‑of‑pocket expense.

If you have questions or want guidance before taking next steps, we’re here to help you make informed decisions and protect what matters most.

Please feel free to share this post to help others avoid costly mistakes.

🌧️ Hail Hit Your Area? We’re Here to Help! 🌧️A lot of neighborhoods saw hail in the last 24 hours, and we know that can ...
03/11/2026

🌧️ Hail Hit Your Area? We’re Here to Help! 🌧️
A lot of neighborhoods saw hail in the last 24 hours, and we know that can be stressful. Before you worry, here are a few things to keep in mind:
⚠️ Beware of storm‑chasing roofers!
If someone is knocking on your door right after a storm, that’s a red flag. Reputable, local companies don’t go door‑to‑door looking for business.
🏠 Need a trustworthy roofer? Just call us!
We’re happy to recommend reliable, local professionals we know and trust.
📄 Don’t file a claim too soon.
Always have your roof inspected first. Turning in a claim without confirmed damage could lead to a $0 payout, which may affect your rates down the road.

If you have questions or need guidance, we’re just a phone call away. Stay safe, and let us help you through it! 💚

03/10/2026

🌪️ Weather Alert for Our Community Tonight
Severe storms are expected to develop this evening

⛈️ What You Should Do Now:
• Review your severe weather plan and make sure everyone in your home knows where to take shelter.
• Enable Wireless Emergency Alerts on your phone and keep a NOAA Weather Radio nearby for overnight warnings.
• Secure outdoor items that could blow away.
• Charge phones and devices in case of power outages.

🏠 We’re Here for You
If this storm impacts you, our team is ready to help you navigate claims, answer questions, and protect what matters most.

Sending out a round of appreciation today! 🎁📬We love surprising our loan team partners with a little Thank You for their...
03/05/2026

Sending out a round of appreciation today! 🎁📬
We love surprising our loan team partners with a little Thank You for their continued collaboration and referrals.
💚🌳🏠

🔥 Damage Prevention Is Hot This Winter! ❄️Burst pipes are one of the most common and costly winter issues for homeowners...
01/30/2026

🔥 Damage Prevention Is Hot This Winter! ❄️
Burst pipes are one of the most common and costly winter issues for homeowners — in fact, water damage and freezing are the #2 cause of property damage claims, with the average claim totaling $15,400.
No wonder homeowners are hungry for tips to protect their homes this season!
We’ve got you covered. 👇

01/22/2026

❄️ Frigid Temps Are Coming — Here’s Why You Should Turn Down Your Humidifier ❄️

Hey friends! As we head into another blast of extreme cold, here’s a quick home‑care tip that many people don’t know:

👉 YES — You should turn your humidifier down during frigid weather. Most homes simply aren’t insulated enough to handle these temps, and higher humidity indoors can cause big problems in your attic — even if everything seems fine inside your living space.

🔧 What should your humidity be? Aim for 20–25% when temps stay below freezing.

Keeping humidity low during extreme cold helps prevent:
❄️ Moisture collecting in the attic
❄️ Condensation freezing and creating ice buildup
🦠 Mold
🪵 Wood rot
🏚️ Roof damage and leaks

These issues can get expensive fast — but they’re easy to avoid with this simple adjustment!

✨ The more you know, the better you can protect your home this winter. Stay warm out there — and feel free to reach out if you have questions!

As we look ahead in 2026, our focus remains exactly where it belongs—on people.Families helped: a whole lot.Policy volum...
12/29/2025

As we look ahead in 2026, our focus remains exactly where it belongs—on people.

Families helped: a whole lot.
Policy volume: not the point.
Impact made: more than we can count.

Thank you to our clients, partners, and team members who trust us to protect what matters most. We’re proud of the work we do and even more proud of why we do it.

Here’s to another year of making a meaningful difference. 🌱

— Jodi Norton
VP, Flat Branch Insurance

🎄 This holiday season, we had the chance to celebrate with our incredible team at holiday parties across the state.🎅 Get...
12/24/2025

🎄 This holiday season, we had the chance to celebrate with our incredible team at holiday parties across the state.

🎅 Getting everyone together, sharing laughs, and enjoying time as a team is what this season is all about. These are the moments we’re most grateful for.

❄️ Merry Christmas from our Flat Branch Insurance family to yours. Thank you for being part of what makes our team so special.

Have you been hit with surprise Fall weather? If so, we recommend always having a trusted Roofer take a look at your hom...
11/18/2025

Have you been hit with surprise Fall weather? If so, we recommend always having a trusted Roofer take a look at your home for damage prior to blindly turning in a claim. This can avoid adverse underwriting concerns and premium increases. We're happy to recommend reputable people in your area if you need resources. Just give the office a call, we would be happy to help!

Address

101 S 5th Street, Ste 200
Columbia, MO
65201

Opening Hours

Monday 7am - 7pm
Tuesday 7am - 7pm
Wednesday 7am - 7pm
Thursday 7am - 7pm
Friday 7am - 7pm

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