08/31/2026
We have been made aware that some of our customers have received phone calls and texts from scammers pretending to be CSB. They are asking about a false charge on your debit card, making you think your card has been compromised.
Please remember:
• We will never call and ask for sensitive information like your full debit card number, PIN, or online banking password.
• Don’t always trust Caller ID. These days, scammers can “spoof” a phone number and make it look like it’s someone you know.
• Scammers commonly use fear and urgency to catch you off guard—and that’s exactly what’s happening here. By making you believe your card has been compromised, they want you to panic and act before you have time to think things through. This can lead you to follow their instructions, such as giving them your full debit card number so they can supposedly “help” you.
• If you receive a suspicious phone call, hang up and call us immediately!
Your security is very important to us, and we are always here to help. If you believe you received one of these phone calls or texts and have shared any personal information, please contact us right away.
