04/13/2026
I'm in contact with more insurance offices and students who are in need of tutoring because unfortunately they struggle with the state test. Many test platforms do not address state specific questions which could be about 10% of the test, the sites do not "read the room" of where a student may not be understanding the material and addressing those concerns, and then the follow up after class to see how the student is progressing. Also, once they pass and are employed, the best practices one needs to succeed, has been lost in a once essential customer service industry. It has taken on a whole new meaning. Companies and agencies are leaving a lot of business on the table by not training their employees properly.
