05/08/2024
HOGANS IS HIRING!
Insurance Customer Service Representative
Send resume to [email protected]
Qualifications:
Experience in Customer Service/Office field preferred but will train the right candidate
Will be expected to obtain license as required by the State Department of Insurance to discuss and/or sell insurance in Maryland within 90 Days - textbook/training will be provided
Proficient in Microsoft Office Products including Microsoft Word, Excel, and Outlook.
Good listening skills and attention to detail.
Solid communication skills both verbal and written.
Responsibilities:
Service current customer files to retain business.
Performs functions on agency management system proficiently and assists others.
Maintains a concern for timeliness and completeness when interacting with customers, agency and company personnel to minimize potential for errors & omissions claims.
Actively seeks referrals from current client base to refer new business prospects to producers.
Performs additional assigned duties as necessary.
What's in it for YOU:
Competitive compensation, benefits and opportunities for advancement
Week vacation after the first year
Awards: We celebrate and recognize our top employees
Bi-weekly pay.
Dress code: Business Casual at the office (including jeans on Fridays!)
Direct access and visibility of our top leaders on a regular basis
And much more …Additional Compensation:
Commission
Bonuses
Benefit Conditions:
Waiting period may apply
Job Duties:
Answer incoming customer inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Other duties as requested.
Communication method(s) used:
Phone
Email
In person
