HVAC Investigators

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The nation’s leading provider of actionable solutions for HVAC and refrigeration insurance claims.

10/06/2026

Loss of cooling capacity. Frozen evaporator coils. Loss of system function. 🧊

These HVAC issues may point to a refrigerant leak, but identifying the leak is only part of the equation. What caused it?

Several factors could be responsible. Swipe through to learn what can lead to refrigerant leaks and how experts can verify the cause of loss.

10/01/2026

Your HVAC claim should not be waiting on answers. ⏱️

When an HVAC assessment is one of the pieces needed to evaluate a claim, waiting on technical findings can slow down the entire process.

HVACi combines quick cycle times with HVAC-specific expertise to provide timely answers without sacrificing the detail behind the findings. From identifying cause of loss to documenting the extent of damage, our assessments help keep claims on track.

Need HVAC answers without the unnecessary wait? Submit an assignment today: https://bit.ly/4AIuE6K

09/29/2026

When a policyholder says, “The heat won’t turn on,” the source of the problem may not be obvious. 🌡️

Common heating issues may be linked to wear and tear rather than a sudden loss. During the claims process, adjusters may encounter:
🔥 No heat and a potential combustion gas risk
💨 Smoke or soot in the vents
🌡️ A malfunctioning thermostat
🏠 Poor indoor air quality

Understanding what can lead to these symptoms can help claims professionals approach heating system claims with greater confidence.

Find out more about each: https://bit.ly/3TKnXAe

09/24/2026

Lightning or surge? The answer is not always obvious. ⚡

When HVAC equipment stops working after a storm, direct lightning, high voltage surge, and wear and tear can leave behind different characteristics. The cause may become clearer by looking at whether damage is visible and how many components are affected.

HVACi’s What To Look for in Lightning and Surge Claims Guide explains these differences, shares key claim trends, and lets you test your knowledge along the way.

Explore the interactive guide before your next lightning or surge claim: https://bit.ly/4Ah91tO

09/22/2026

Summer may be coming to an end, but the heat can stick around. ☀️

Late-season heat waves can keep HVAC systems working overtime after months of heavy use.

While extreme heat itself may not be the cause of equipment damage, extended periods of high temperatures can make existing problems more noticeable. Issues involving capacitors, drain lines, condenser coils, refrigerant, and condensing units may surface as systems continue operating under demanding conditions.

HVACi’s How Extreme Heat May Affect HVAC Equipment Guide explains why HVAC claims can increase during periods of extreme heat and what adjusters should know when evaluating these failures.

Download the guide to learn what to look for when extreme heat and HVAC failures overlap: https://bit.ly/4hbw7t6

09/17/2026

🍂 Fall HVAC issue: What caused it?

As HVAC systems transition into a new season, issues that developed over months of operation may begin to surface.

Dirty components, clogged filters, drainage issues, restricted airflow, and other maintenance-related conditions can affect system performance. These problems may also become noticeable around the same time as a reported event.

For adjusters, identifying whether an issue stems from physical damage or an existing condition can make a significant difference in understanding the claim.

When the cause is not obvious, HVACi can help identify what is really affecting the system.

09/15/2026

🌊 Recent Pacific tropical systems created challenging conditions from Hawaii to Southern California.

Hurricane Lowell brought heavy rain, strong winds, dangerous surf, and flooding to Hawaii. Meanwhile, swells from post-tropical Marie affected the Southern California coast, creating dangerous surf and rip current conditions.

For adjusters responding to storm-related losses, Alpine Intel’s Hurricane-Related Property Damages eBook explores how wind, water, lightning, and other hurricane conditions can affect HVAC systems and additional property components.

Whether you are handling hurricane-related claims now or preparing for the next storm, download the eBook to learn what to look for when damage is reported: https://bit.ly/3UHTRO2

09/10/2026

Summer may be ending, but storm-related HVAC claims are not. ⛈️

Fall can still bring high winds, heavy rain, lightning, and other severe weather that may impact HVAC equipment.

When a system stops working following a storm, an objective assessment can help determine whether the reported event caused the damage, which components were affected, and whether repair or replacement is appropriate.

When the weather changes, HVACi can help bring clarity to the claim.

Submit an assignment: https://bit.ly/4i2yctz

09/08/2026

Water reached the furnace. Does it need to be replaced? 💧

When flooding reaches HVAC equipment, the visible water line is only the beginning of the investigation.

Which components came into contact with water? How did the exposure affect the equipment? Does the extent of the damage support repair or full replacement?

With heavy rain and flash flooding a concern across parts of Arizona, Utah, Colorado, and New Mexico, these questions may soon appear in more HVAC claims.

See how HVACi answered them in a real claim involving reported water damage to a furnace.

Read the case study to learn what the on-site assessment uncovered: https://bit.ly/46xo19k

09/03/2026

Half of the HVAC systems assessed by HVACi in 2025 could be returned to pre-loss condition through repair.

After a long, hot summer, equipment may not be working as well as it had been. But when a system fails, determining the right resolution is not always as simple as approving a replacement.

Cause of loss and scope of damage matter, along with equipment age and condition, repair costs, system compatibility, efficiency ratings, and refrigerant type.

Before settling your next HVAC claim, take a closer look at the factors that can help determine whether to repair or replace: https://bit.ly/4wN6GUo

Address

Charlotte, NC

Telephone

+18884075224

Website

http://www.hvacinvestigators.com/

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