CAMC Federal Credit Union

09/22/2026

Looking for the latest updates on our banking systems?

Any and all updates regarding the service interruption affecting our core banking system and online/mobile banking services are being posted on our website.

👉 Visit our website and click the banner at the top of the homepage.

👉 Under Online Services, select "Important Update About Our Banking Systems" for the most current information.

We will continue to update that page as new information becomes available. Thank you for your patience and understanding as we work through this situation.

09/22/2026

CAMC Federal Credit Union continues to work closely with our core services provider to ensure all member transactions are accurately processed and posted. While significant progress has been made, some transactions still require manual review and processing to ensure accuracy, which takes additional time to complete.

Although all debit card transaction files have not yet been fully restored, we do not want to delay access to your accounts any longer. Online Banking and Mobile Banking will be restored today, with availability expected by the end of the day - hopefully sooner.

When you log in for the first time, you may notice that some transactions have not yet appeared on your account or that transactions are listed in an order that does not match when they occurred. As we continue processing and posting account activity, transactions may appear out of sequence. This does not necessarily mean a transaction is missing. In many cases, it simply means the transaction is still being processed and will be reflected on your account as posting is completed.

If, after reviewing your account, you believe a transaction is missing or incorrect, please contact us as soon as possible. Our team will promptly research the issue and work to resolve it.

We understand this has been a challenging situation, and we sincerely appreciate your patience, understanding, and continued trust. Please know that we remain committed to restoring all account activity and services to normal operation as quickly and accurately as possible.

Thank you for your patience and for being a valued member of CAMC Federal Credit Union.

09/18/2026

Dear CAMC FCU Members,

We have been assured by our core banking service provider, Sharetec that our system will be restored sometime today (Friday, 9/18/26); however, we still do not have a restoration timeframe for online/mobile banking. In the meantime, you can call the Credit Union to confirm deposits and use your debit card normally. Your money is safe and you can come withdraw cash at any point today.

CAMC FCU is committed to working with each member on a case-by-case basis to address urgent financial needs, including access to funds, loan payments, and other time-sensitive transactions.

We again want to thank you for your patience and understanding during the interruption of credit union services.

09/18/2026

📢 Service Update

We know many members have been impacted by the recent service disruptions, and we appreciate your patience.

The issue was caused by an outage at our service provider's data center and was not related to a cybersecurity event or data breach. Your funds and account information remain secure.

We are continuing to monitor restoration efforts and expect another update from Sharetec within the next couple of hours.

For complete details and the latest information, please visit our website.

Thank you for your continued trust in CAMC Federal Credit Union. ❤️

We provide links to third party websites, independent from CAMC FCU. These links are provided only as a convenience. We do not manage the content of those sites. The privacy and security policies of external websites will differ from those of CAMC FCU. Click CONTINUE to proceed or click the "X" to s...

09/17/2026

📢 Member Update

We want to provide an update on the service interruption affecting some of our banking systems.

✅ Your money is safe.
✅ Your personal information is secure.
✅ This is not a cyberattack, fraud event, or data breach.

The outage was caused by a significant infrastructure failure at our core processing provider's data center following a cooling system failure that damaged equipment.

Recovery efforts are actively underway, and systems are being restored in phases to ensure account information remains accurate and secure. While progress is being made, there is currently no confirmed timeline for full restoration.

What members need to know:
• Member funds have not been lost or compromised.
• No unauthorized access to personal information has occurred.
• Incoming direct deposits have not been lost and will be processed accurately.
• Recovery teams continue working around the clock to restore services safely.

We understand how frustrating this situation has been, especially for members expecting payroll deposits and needing account access. Restoring service and supporting our members remain our highest priorities.

Thank you for your patience, understanding, and continued trust in CAMC FCU. We will share additional updates as soon as more information becomes available.

💙 CAMC Federal Credit Union

09/17/2026

Important Update About Our Banking System

We provide links to third party websites, independent from CAMC FCU. These links are provided only as a convenience. We do not manage the content of those sites. The privacy and security policies of external websites will differ from those of CAMC FCU. Click CONTINUE to proceed or click the "X" to s...

09/16/2026

System Outage Update

We are continuing to experience a system-wide outage related to an issue at our processor's data center.

Members, please check your email for the latest update and additional information regarding the outage.

If service has not been restored before the end of the business day, another update will be sent by email.

Thank you for your patience and understanding.

09/16/2026

Update on system outage:

Due to cooling infrastructure failure at our core processor's primary data center, some of our systems are currently unavailable. Technical teams are actively working to restore service as quickly as possible. At this time, we do not have a confirmed timeline for full restoration. We apologize for the disruption and thank you for your patience.

We provide links to third party websites, independent from CAMC FCU. These links are provided only as a convenience. We do not manage the content of those sites. The privacy and security policies of external websites will differ from those of CAMC FCU. Click CONTINUE to proceed or click the "X" to s...

06/15/2026

🔒 A friendly reminder to all of our members: safeguarding your personal and account information is one of the best ways to protect yourself from fraud.

Be cautious of unsolicited phone calls, text messages, or emails requesting sensitive information. If someone contacts you claiming to be from CAMC Federal Credit Union and you're unsure of their identity, hang up and contact us directly using a trusted phone number.

Visit our Privacy & Security page below for additional information and resources to help keep your accounts secure.

https://www.camcfcu.com/privacy-security

06/08/2026

Check In. Stay connected.

More than 88,000 older adults were victims of financial fraud in a single year. A simple check-in with someone you love can make a real difference. Connection is one of the strongest forms of protection of elder financial exploitation.