Citizens Bank Charleston

12/23/2025

12/16/2025

Update: SERVICE HAS BEEN RESTORED.

We are experiencing issues with our Online Banking and Mobile Banking platforms. We apologize for the inconvenience and are working to get the issue resolved as soon as possible. In the meantime, feel free to call us at 573-683-3373 to get account information.

12/05/2025

RETIRING - Come join Citizens Bank in Charleston on Friday, December 5, 2025 from 9:00 a.m. to 2:00 p.m. to congratulate Tammy Brown on a well-deserved retirement. Tammy has been a valued employee of Citizens Bank since December of 2002. She started out working in the Operations department and then got promoted in 2005 to Vice President / Chief IT Officer.

10/31/2025

As part of our ongoing commitment to safeguarding sensitive information, we have recently implemented a new two-factor authentication feature. Please call us at (573) 683-3373 if you have any questions.

09/02/2025

Due to an unforeseen maintenance update, Citizens Bank customers may experience issues with accessing their account information online.

If you need assistance, please give us a call at (573) 683-3373.

Thank you for your patience.

08/11/2025

UPDATE: Power has been restored.

We are temporarily out of power. The phones, mobile app, and online banking will be experiencing outages. We appreciate your patience until it gets restored. Thank you!

06/24/2025

NOW LIVE!!! All you have to do is update your mobile app to have access to Card Control. A new convenient feature to manage your day-to-day finances.

06/18/2025

Coming soon.....

04/15/2025

NOW LIVE! Grab your phone and leave your wallet at home! You can now add your Citizens Bank debit card to Apple Pay, Google Pay, or Samsung Pay.