09/02/2026
The van has your last name on the side. You've paid the insurance every month since 2011. And the first question the adjuster asks after an accident isn't about the crash — it's about what you were doing.
That answer is the whole story.
A personal auto policy is priced on the assumption that you drive to work, to church, to the mall, to your mom's house in Artesia. It was never priced for a vehicle that generates revenue. So when the trip exists because a customer is paying you, the business use exclusion is sitting right there in the policy — where it has been the entire time.
The line isn't the vehicle. It's what the vehicle was doing at the moment of the loss.
There are four moments where a California personal auto policy quietly stops covering a work vehicle. Call us and we'll walk through all four against your actual policy, at no charge: (562) 402-1737