09/02/2026
A/R + Denials + RIV
Your A/R is trying to tell you something. Are you listening?
The Lee Health–UnitedHealthcare situation highlights an important lesson for medical practices everywhere.
Lee Health says more than $100 million is tied to disputed and underpaid claims with UHC. UnitedHealthcare disputes aspects of Lee Health's characterization, and the situation remains unresolved.
But smaller practices don't have to take sides to learn from it.
A strong healthcare revenue cycle should answer three questions:
➡️ A/R: Where is our money?
➡️ Denial Management: Why aren't we getting paid?
➡️ Revenue Integrity Verification™: When we ARE paid, was the payment correct?
A practice can have an excellent billing company or internal RCM team and still benefit from independent payment verification.
RIV isn't about replacing your biller.
It's about completing the revenue cycle by comparing payments against expected reimbursement and identifying potential underpayment patterns.
Getting paid is not the same as getting paid correctly.