06/01/2026
One of the strongest parts of this conversation with Lance OBrien was the connection between culture and client experience.
The way a team communicates, carries themselves, and supports one another eventually shows up in the experience clients have as well.
As Lance explains, culture is not just an internal conversation, it influences how people feel when they interact with your organization.
A thoughtful discussion around leadership, growth, and building teams that create trust over time. Tune in today!
Making Medicare and Money Make Sense | More Than Money Podcast | Episode 5: https://www.youtube.com/watch?v=6yR9vGJLczM&list=PLdz0B9S8QN3XWnp-z-6iXM5K5Dls-qW9M