CredStar Revenue Solutions

06/05/2026

Three years ago, we got lucky when Jenny Coffey joined the CredStar team. Since then, she's been a dependable teammate, a friendly face, and someone we can always count on.

Thank you for all your hard work, your positive attitude, and everything you do each day. We're grateful to have you on the team and look forward to many more years of working together.

Help us congratulate Jenny on her 3-year work anniversary!

05/22/2026

This weekend, we pause to remember and honor the courageous men and women who gave their lives in service to our country. 🇺🇸

Memorial Day is more than the start of summer, it is a time to reflect on the sacrifices made for the freedoms we enjoy every day.

From the CredStar family to yours, we wish everyone a safe, peaceful, and meaningful Memorial Day as we remember our nation’s heroes.

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05/15/2026

🏁 Revenue recovery isn’t a sprint — it’s a strategy-driven race built on persistence, compliance, and results.

At CredStar, we help municipalities and organizations accelerate collections performance while maintaining professionalism and customer respect every step of the way. From delinquent accounts to long-overdue balances, our team is focused on turning stalled revenue into recovered dollars.

Every account recovered strengthens operations, supports communities, and improves financial stability.

The race to revenue recovery starts with the right partner. 🚦💰

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05/10/2026

Happy Mother’s Day to all the amazing moms out there! 💐

Today we celebrate the love, strength, sacrifices, and endless support that mothers give every single day. Thank you for being the heart of your families and the light in so many lives.

Whether you’re a mom, stepmom, grandma, bonus mom, or someone who loves and cares like a mother, today is for you.

Wishing you a beautiful day filled with love, laughter, and appreciation. You deserve it all.

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04/22/2026

This Earth Day 🌎, we’re thinking about the small shifts that make a big impact.

In our world, that means moving away from paper-heavy processes—printed notices, envelopes, and manual mailings—and leaning into smarter, more sustainable communication.

Email. Text. Digital delivery.

Not only are these methods faster and more efficient for our clients, they also help reduce unnecessary paper use, waste, and environmental impact. And just as important—they align with today’s consumer preference for quick, convenient, digital-first communication.

It’s a reminder that innovation and responsibility can go hand in hand. The way we communicate matters—and choosing digital is one simple way to do better.

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04/17/2026

Are your communication practices ready for 2026 TCPA updates?

For public sector collections, reaching constituents effectively is important—but doing it the right way is critical.

With evolving regulations, organizations need to stay on top of:
✔ Consent requirements
✔ Opt-out and revocation rules
✔ Phone and text communication best practices
✔ Vendor compliance

Our latest blog breaks it all down in a clear, practical way—so you can stay compliant while continuing to serve your community effectively.

Bottom line: It’s not just about contacting people—it’s about doing it responsibly and transparently.

Take a look and make sure your processes are ready for what’s ahead.

In 2026, the Telephone Consumer Protection Act (TCPA) compliance continues to evolve, creating new operational challenges for public sector collection programs. Whether you’re managing communications for courts, utilities, or other public sector receivables, staying compliant requires a discipline...

03/09/2026

This Women’s History Month, CredStar Revenue Solutions proudly celebrates the strength, leadership, and impact of women in business and in our communities.

As a women-owned company, we recognize the path that so many women before us helped create—opening doors, breaking barriers, and proving that leadership, innovation, and resilience drive real change.

Every day we are grateful to work alongside talented women on our team and incredible women leaders in the municipalities, counties, and organizations we serve. Your dedication keeps communities moving forward.

Here’s to the women who paved the way, the women leading today, and the next generation of women who will shape the future.

Happy Women’s History Month from all of us at CredStar. 💙

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02/26/2026

Municipal utilities shouldn’t have to raise rates because of yesterday’s unpaid bills.

But here’s the hard truth: many are carrying 5–10% (or more) of annual revenue in aging receivables — some accounts stretching back years.

We just published a new blog:
Top 3 Mistakes Municipal Utilities Make with Uncollected Debt
In it, we break down:

🔹 Why waiting 90+ days to act dramatically reduces recovery
🔹 What happens after disconnection (and why most utilities lose leverage)
🔹 The data most utilities aren’t tracking — but absolutely should be

This isn’t about being aggressive. It’s about being strategic.

Strong collection processes protect paying customers, stabilize revenue, and reduce political pressure around rate increases. Every dollar recovered is a dollar that doesn’t have to be subsidized by someone else.

If your utility is carrying aging receivables, this is worth the read.

Cut aging receivables before they drain your budget. Discover the top 3 mistakes municipal utilities make with uncollected debt—and practical, data-driven strategies to accelerate recovery, reduce write-offs, and protect ratepayers.

01/16/2026

Did you know your utility could recover money from last year's write-offs?

If you work for a municipal utility (or know someone who does), this might be interesting: those unpaid accounts that got written off in 2025 don't have to be permanent losses.

Many of those customers aren't trying to skip out on their bills—they've moved and never got the final notice, had a meter dispute that never got resolved, or hit a financial rough patch and didn't know payment plans were available.

With better strategies—like actually investigating old disputes, reaching customers through text and email instead of just mail, and offering realistic payment options—utilities are recovering 50-70% of what they thought was gone forever.

That recovered money can go toward fixing aging infrastructure or keeping rates stable. Win-win. 🎯

We put together three practical approaches that are working right now. Check it out:

Discover three proven strategies to recover revenue from last year's written-off accounts. Learn how municipal utilities can turn 2025 write-offs into 2026 revenue through strategic segmentation, flexible payment options, and specialized recovery partnerships.