Jena Jacobs-Garcia Agency - American Family Insurance

10/01/2025

Hi! Tiffany here.

Today marks Jena’s very first day of retirement, and I can’t let it pass without sharing just how much she means to me.

Jena taught me everything I know about this business. Because of her, I learned what it means to be an agent who leads with honesty, integrity, and always puts the client first. She didn’t just show me how to succeed in my career, she showed me how to do it while also being a mom who never missed a moment for her kids. Watching her balance family and business so beautifully has been one of the greatest examples in my life.

I’ll forever be grateful for her mentorship, her friendship, and the way she paved the way for me. Jena, thank you for everything, you’ve left an impact that will carry on in the way I run my agency, and in the way I raise my family.

Help me wish a happy retirement to Jena. She’s earned every bit of it. ❤️

P.S. come follow me over Tyson-Gilbert & Associates!

07/01/2025

Proudly serving Coffey and surrounding counties for 30 years!

Congratulations Jena Jacobs-Garcia on “30” Years of Service with American Family Insurance. Thank you for all your hard work and dedication over the years. Best wishes to you!

05/19/2025

We will be closed next Monday in observance of Memorial Day, honoring those who have served our country. We wish you a safe and meaningful holiday weekend!

02/18/2025

❄️⚠️ Due to inclement weather, our offices are closed today! ⚠️l❄️

However, our team is still working from home and ready to assist you. 💻📞 Just give us a call, and we’ll be happy to help remotely.

Stay safe and take care!

02/12/2025

🚨 Weather Alert 🚨

Due to inclement weather, our offices are closed today to ensure the safety of our team and community. However, we're still here to assist you! Our team is working remotely and available during our regular business hours.

You can reach us through the usual channels—phone, email, or messaging. Stay safe and warm!

Thank you for your understanding!

01/05/2025

❄️ Due to inclement weather, our office will be closed Monday, January 6th. However, our team is still working remotely and available to assist you. Please feel free to reach out via email or phone, and we'll respond as promptly as possible. Stay safe, and we'll be back to regular office hours soon! ❄️

12/11/2024

☃️🎄HOLIDAY CLOSURE NOTICE 🎅🤶

Our office will be closed the week of Christmas (December 23rd-27th) to spend time with our loved ones. While we will be casually working from home throughout the week, our response time may be a bit slower than usual.

Additionally, we will also close at noon on New Year's Eve and return January 2nd.

We appreciate your understanding and wish you and your families a joyous holiday season!

Happy Holidays!

11/11/2024

Our office will be closed today in observance of Veterans Day. We honor and thank all who have served. If you need assistance, text, email, or leave us a voicemail. We will respond to your inquiries as soon as possible upon our return on Tuesday. Thank you for your understanding! 🇺🇸

10/30/2024

Affected by storms in NE Kansas? We’re here to help. American Family Insurance customers can report damage online at https://www.amfam.com/claims, by calling 1-800-692-6326 or on the Amfam App.

09/09/2024

Due to illness, we’ve decided to work remotely, and our physical office in Burlington will be closed on Monday, September 9th. We hope this doesn’t cause too much of an inconvenience.

Our Ottawa location is still open, and both offices are reachable by phone, text, and email just like always.

Reach us at:

Email: [email protected]
Phone/Text: 620-364-8493

Thanks for your patience and understanding!

05/07/2024

Some valuable information for New Home Buyers. Sign up today and learn about being a homeowner!

Join us for this self-led course designed to guide you step-by-step through the home-buying process.

04/19/2024

It is an honor to announce that our agency has received the 2023 American Star Award for Excellence in Customer Service! Our top priority has always been to give customers like you the support and care you deserve. During challenging times, we believe life is better when you have a local agency you can count on.

The American Star Award is a testament to our team’s hard work to make each customer interaction positive and productive. We could not be prouder to share this achievement with those of you who have trusted us with your dreams.

Thank you to everyone who took the time to complete a survey with their feedback and experience working with us. Your honesty helps fuel our growth and ability to serve you. We are so grateful for your loyalty and look forward to the road ahead.