08/10/2026
Our Catastrophe Response Team is on the ground in Spokane, Washington, working with customers affected by the wildfires to begin the recovery process.
For customers who need to file a claim, receive an advance payment on a covered loss, have questions or wish to discuss next steps, our Mobile Claim Office is available at Shadle Park High School, 4327 N. Ash St., Spokane, Washington, and is equipped with charging stations and internet access for those who need it.
We will continue to update the live locations of our on-site care teams here: https://travl.rs/4wLazdy.
If you’ve been displaced or are focused on getting to safety, please follow the guidance of local officials. When you’re ready, reach us 24/7 at https://travl.rs/3TGvEXU, or by calling 1-800-CLAIM33 (1-800-252-4633) for Personal Insurance and 1-800-238-6225 for Business Insurance.
