For more than 100 years, Merchants Insurance Group has provided quality property and casualty insurance to protect your business, home and car. Our mission is to be the property and casualty insurance company independent agents trust most to serve their valued customers. We sell our products through a network of independent insurance agents because we believe they provide policyholders with a broad range of products and insurance expertise. As an insurance company, we know losses are stressful and confusing situations. We’ve made it easy to contact us: report your claim online; call one of our claim offices directly; or for Personal Auto claims, use our free Merchants Mobile app. Our service-oriented approach to property and casualty insurance includes a variety of payment plans and payment options such as online payments using either an eCheck or credit card and electronic funds transfer. You can always mail us a check, or use our free Merchants Mobile app with your iPhone or Android smartphones. Merchants Insurance Group provides financial protection to policyholders in the Northeastern, Mid-Atlantic, and North Central United States. Merchants Insurance Group is comprised of Merchants Mutual Insurance Company and Merchants Preferred Insurance Company. Both companies are rated "A-" by the A.M. Best Company, a global credit rating company that focuses on the insurance industry. We are headquartered in Buffalo, New York and have offices in Buffalo and Melville, New York; Bedford, New Hampshire; and Mt Laurel, New Jersey. Customer service, competitive rates, personalized attention and quality products make Merchants Insurance Group the insurance company of choice!
