08/29/2026
🚨 CONSUMER ALERT: Your bank’s name on Caller ID doesn’t mean it’s your bank calling.
Scammers are becoming increasingly sophisticated, spoofing phone numbers, sending convincing fraud-alert texts, and impersonating financial institutions to create a sense of urgency.
A common scenario starts with a call or text claiming there’s suspicious activity on your account. The scammer may then pressure you to provide personal information, share a security code, click a link, or even move money to “protect” it.
Remember:
• Never share your password, PIN or one-time security code with an unexpected caller.
• Don’t click links in suspicious banking texts or emails.
• Never move money because someone claiming to be your bank tells you it’s necessary to “keep it safe.”
• Don’t trust Caller ID alone - phone numbers can be spoofed.
• When in doubt, STOP. Hang up and contact your bank directly using a trusted number.
At Bank Michigan, we believe an informed customer is one of the strongest defenses against fraud. Stay alert, trust your instincts, and when something doesn’t feel right, talk to a real banker.
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