03/12/2020
As the coronavirus (COVID-19) outbreak in the United States, Connecticut, and the New York Metro area continues and more cases emerge, we here at Hodge Insurance Agency are taking proactive steps to help ensure the safety of our employees and maintain security and work continuity for our clients.
Currently, our office remains open for business and is fully operational. Should the outbreak result in the closing of our office, we have a business continuity plan in place that will enable our several of our staff to work remotely and continue to provide you with the best level of service possible given the situation. If you experience a business disruption because of the outbreak, please reach out to us via email or call us to discuss in more detail.
The health and safety of our team and our clients is our number one priority. We will continue to monitor communications from the CDC and other federal, state and local organizations and provide regular updates for any necessary changes to keep our employees, contacts and clients informed and safe. Some preventative safety measures we have already implemented include:
• Providing sanitizing and other preventative services throughout our office.
• Reviewing and continually testing our technology practices to help ensure that our systems continue to operate as efficiently and effectively as possible.
• We ask that clients and other visitors reconsider physical visits to the office unless absolutely essential during this time, to minimize the potential spread of the virus to the extent possible.
• Furthermore, we encourage our clients to deal directly with their insurance carrier to report claims and make minor changes to their policy, in order to facilitate the fastest and most effective handling of their needs.
We are confident that the steps we are taking will allow us to continue to successfully service our clients during this time.
We encourage everyone to be as diligent as they can be in helping eliminate the spread of COVID-19. For more information about COVID-19, please visit the CDC website: https://www.cdc.gov/coronavirus/2019-ncov/index.html.
On behalf of the entire Hodge Insurance Agency team, we wish everyone good health.
All the best,
Perry R. Salvagne IV
President
Hodge Insurance Agency, Inc.