01/27/2026
✈️ Against All Odds, Southwest Takes the Crown 👑
2025 was no smooth ride for airlines — from controller shortages to tech meltdowns. But Southwest Airlines soared above the turbulence, landing the top spot in WSJ’s Airline Scorecard, ending Delta’s 4-year streak.
For an anxious flyer like me, I take these reviews to heart.
Fewest complaints ✅
Lowest tarmac delays ✅
Cancellations under 1% ✅
While others scrambled, Southwest streamlined, invested, and executed.
📉 Meanwhile, American & Frontier? Tied for last.
In aviation, resilience is everything.
The winner has spent billions improving its operations—while navigating a corporate shake-up and revising its strategy. And the best airline is…