08/21/2026
A maintenance issue gets reported. It's documented. The repair gets scheduled, then pushed.
Six weeks later a guest is seriously injured by the thing that was on the list.
Here's the problem. The allegation is that you failed to oversee maintenance properly, and your general liability policy may read that as a professional services matter. But the outcome is bodily injury, and your E&O policy may read that as outside its form.
Two policies. Two denials that hold up on their own paper. One management company (you) paying for the defense in the meantime.
That's the part that gets underestimated. Long before anyone decides whether the claim has merit, someone funds the defense, and legal defense is often the most expensive part of a claim that never establishes liability at all.
We broke down how this happens, what to ask whoever placed your coverage, and how to check your own program.
https://www.wister.insure/blog/contingent-liability-insurance-short-term-rental-managers?utm_source=facebook&utm_medium=social&utm_campaign=contingent_liability&utm_content=caption_link