10/14/2026
Every business has customers. The best ones create regulars.
So what separates a one-time client from someone who becomes a regular — the kind who returns, refers their friends, and talks about your business long after the deal is done?
That’s the conversation behind The Regulars, an afternoon of candid insights from three leaders who understand what it takes to earn lasting loyalty.
Meet the panel:
✦ Mark Canlis — Third-generation owner of Canlis, bringing a hospitality perspective shaped by one of Seattle’s most iconic restaurants.
✦ Mike Pavone — Co-founder of Windermere’s Pavone Kinzler Team, sharing what it takes to deliver consistently exceptional service at scale.
✦ Kim Tanner — Head of Retail Partnerships at HomeLight, offering insight into the relationships that shape the real estate and lending experience.
Expect real stories and practical takeaways on the details that matter most, the moments clients remember, and how to build a reputation that keeps your name top of mind.
🍷 Food + drinks at 2 PM
📅 Thursday, October 22 | Panel at 2:30 PM
📍 Fidélitas Winery, Woodinville, WA
Come for the conversation. Leave with fresh ideas, stronger connections, and new ways to create experiences your clients won’t forget.
Seats are limited. Don’t miss the opportunity to be in the room.
👉 Reserve your seat — https://www.tickettailor.com/events/thecollectivepoweredbycrosscountrymortgage/2422518
