04/17/2026
The loan officers who will disappear are the ones who were only doing what AI does now. The rest of us just got faster.
"AI is going to replace loan officers."
I hear this one every week. Usually from someone who has never structured a jumbo loan for a self-employed borrower with three LLCs, a trust, and a rental portfolio.
AI can pull rates. It can pre-qualify in seconds. And it is getting better every single day. I use it myself.
But when my client is a professional athlete buying his third property in a state he has never lived in, with income that changes every quarter and a manager who wants to be on every call... that is not a chatbot problem.
AI handles data. I handle complexity, timing, and the phone call at 9pm that saves the deal.
Tim Hardin | The Hardin Group
NMLS #2414401