05/01/2025
A trending Bank scam to watch out for and how to protect yourself!
Phantom Hacker Scam trend
Scammers are now combining multiple scam types and are taking a phased approach to try build trust and make requests more convincing.
How the scam works:
Phase I - Impostor claiming to be Tech support - will call, claiming fraud is happening on your account. You need to download software, provide them remote access, and log into online banking for them to help resolve the issue.
Phase 2 - Bank imposter - You'll then receive a second call from an imposter claiming to be from your bank, who instructs you to electronically move money to a “safe" account, such as one with the Federal Reserve or another US Government agency.
Phase 3 - Government imposter - You’ll then get a third call from another imposter claiming to be a government official confirming the transaction. They may even send an official looking email or letter to make it look more legitimate.
How to help protect yourself:
Don’t click on unsolicited pop-ups, links or attachments sent via text message or email, or calling a telephone number given to you by the imposter.
Use caution if asked to download software at the request of an unknown individual who contacted you. Verify all requests before acting.
Never provide remote access to an unknown individual.
Being concerned if told to click through bank warning messages, they are there for a reason.
Hang up and call the number on your statement or back of your card, if you receive a suspicious call form someone purporting to be the Bank.