Ascentra Credit Union

10/17/2026

Some people leave every conversation a little better than they found it. That's Kenny.

As we continue spotlighting our core values, today we are highlighting Kenny Hilliard, Account Officer, who exemplifies "Elevate Others" every day. 🙌

With a genuine passion for helping others, Kenny has a way of making people feel welcomed, supported, and hopeful. Whether he's sharing knowledge with teammates, helping members build confidence in their financial journey or simply brightening someone's day, he is always looking for ways to lift others up.

His positivity is contagious, and his commitment to helping others succeed makes a lasting impact on our staff, members and community.

Thank you, Kenny, for being an outstanding example of elevating others every day! 🧡

10/16/2026

When people helping people is your purpose, you have to look at the bigger picture. 🖼️

Food insecurity affects families, children and neighbors throughout our communities, and creating brighter financial futures starts with helping meet basic needs today. 🍎

As we look back on our partnership with the River Bend Food Bank, we're reminded that fighting food insecurity takes a community working together.

Today, just $1 can provide 3 meals for someone in our region. See the comments to join us in builder brighter tomorrows, together. ⤵️

Tomorrows where healthy meals are a guarantee, not just a hope. 🧡

10/16/2026

As International Credit Union Week comes to a close, we want to thank you. We're incredibly grateful for everyone who stopped by, played along on socials and celebrated with us throughout the week.

Our theme for the week (and the answer to yesterday's question) was: Cooperative Finance: A Steady Signal in a Noisy World.

You can still visit us tomorrow for cookies, calendars, and popcorn but for our final social media question, there are no right or wrong answers. Let us know in the comments:

What is your favorite part of being an Ascentra member?✨

Thank you for your loyalty, support and for being at the heart of everything we do. We're honored to be part of your financial journey.

We hope you enjoyed this International Credit Union Week as much as we did! 🧡

10/16/2026

Seeing our staff recognized across the community brings us so much pride, and we're honored to see Alvaro recognized for his story and accomplishments during Hispanic Heritage Month.

Alvaro is an invaluable part of Ascentra, embodying "people helping people" throughout every position he holds, not just at Ascentra, but in the community, too. Thank you, Alvaro, for sharing your journey and serving with heart and passion in all that you do. 🧡

https://bit.ly/4iiXYtb

From a BHC student to a community leader, Alvaro Macias has built a career centered on connection and service. In honor of Hispanic Heritage Month, we’re sharing the story of the Moline alderman and Ascentra Credit Union vice president, the mentors who helped shape his path and the advice he has for others pursuing their dreams.

https://connect.bhc.edu/alvaro-macias

10/15/2026

As we spotlight our core values, we're starting with someone who turns every problem into a puzzle to be solved. 🧩

Idalis brings our "Be the Solution" value to life every day through her work.

As a Business Intelligence Analyst, Idalis's day-to-day work turns challenges into opportunities and data into decisions. 📈

She helps teams find solutions together, better understand and respond to member needs and support initiatives that make a positive difference in our communities.

Her thoughtful approach to problem-solving and commitment to finding a better way forward help keep us aligned, informed and focused on serving our members and communities in meaningful ways.

Thank you, Idalis, for all that you do!🧡

10/15/2026

🎉 Happy International Credit Union Day!

First, yesterday's answer: B. 1950!

To celebrate, we're switching things up with today's trivia challenge.

Do you know this year's International Credit Union Week theme? Check out the image for a clue and drop your best guess in the comments!

10/14/2026

The correct answer to yesterday's trivia question was:

D. Its Members! 🙌

Unlike many financial institutions, credit unions are owned by the people who use them.
That means every member has a stake in the credit union and helps shape its future. 🌟

Since our founding, our members have helped shape Ascentra into the organization it is today. By listening to and understanding the needs of our members and communities, we've been able to grow, evolve and continue serving generations of families along the way. 😄

So, here's today's trivia question:

What year was Ascentra Credit Union founded? 🎂

A. 1928
B. 1950
C. 1974
D. 1995

Share your guess below!

10/14/2026

This week we're taking a moment to recognize the purpose that has always been at the heart of our work: people helping people.🧡

At Ascentra, that purpose is reflected in our core values and guides how we serve our members, support one another and strengthen our communities every day.

Over the coming weeks, we'll be highlighting team members who exemplify these values in action.

We invite you to follow along, celebrate their stories and let us know in the comments: Which core value resonates most with you?

10/13/2026

For everyone who answered C to yesterday's trivia question, good job! 🥳

You all are members because, at a credit union, you're more than a customer or client simply using a financial service. As a member, you can benefit from competitive rates, personalized service and a financial institution that is focused on serving people rather than maximizing profits.

Thank you to everyone who answered and for being a valued member of the Ascentra family! 🧡

Now for today's question:

Do you know who actually owns a credit union? 🤔

A. The CEO

B. Stockholders

C. The Board of Directors

D. Its Members

Drop your answer in the comments below! 👇

10/12/2026

As promised, today is the first of our International Credit Union Week trivia questions! 🤔🎉

What do you call someone who uses a credit union?

A. Customer

B. Client

C. Member

D. Account Holder

Let us know your answer and how long you've been associated with a credit union in the comments! 🧡