Great Falls Federal Credit Union

Great Falls Federal Credit Union Great Falls Federal Credit Union "We Invest In You!"

Field of Membership: We welcome members who live, work or worship (or have family that lives, works or worships) in Greene, Litchfield, Wales, Monmouth, Leeds or Turner.

Another great shout out for helping protect our members through awareness and education!Recently, Tammy from our Monmout...
06/05/2026

Another great shout out for helping protect our members through awareness and education!

Recently, Tammy from our Monmouth Branch was assisting a member at the drive-up who brought in a mailing they had received regarding what appeared to be mortgage or home warranty-related information. The member’s wife felt the document seemed suspicious, while her husband believed it may have been legitimate and encouraged her to try to cash it.

Trusting her instincts, Tammy escalated the situation for further review.

After examining the mailing more closely, several warning signs raised concern, including:
🚩 aggressive urgency wording such as “FINAL NOTICE” and “IMMEDIATE RESPONSE REQUESTED”
🚩 pressure to respond quickly
🚩 a QR code directing the member to take immediate action
🚩 limited company identification and no clear signature
🚩 official-looking formatting designed to appear important or time-sensitive

While the mailing may not have been outright fraud, it was clearly designed in a way that could easily confuse consumers or pressure them into responding quickly without fully understanding what they were agreeing to.

Thankfully, the member appreciated the concerns and the opportunity to slow down and review the situation more carefully.

👏 Shout out to Tammy from our Monmouth Branch for trusting her instincts, recognizing the warning signs, and helping members pause to protect themselves before taking action.

Fraud prevention is not always about stopping obvious scams — sometimes it is about slowing down, asking questions, and helping members think clearly before reacting to urgency or pressure.

PAUSE TO PROTECT.
When in doubt, check it out.

⚠️ Fraud Friday: “I Don’t Know.” Last week, a member visited our Monmouth Branch requesting a $2,300 money order to send...
05/29/2026

⚠️ Fraud Friday: “I Don’t Know.” Last week, a member visited our Monmouth Branch requesting a $2,300 money order to send to someone out of state. Something about the situation did not feel right to Teller Celista, who trusted her instincts and asked additional questions before processing the transaction.

When asked who the payment was for and why the money was owed, the member repeatedly responded:
“I don’t know he said I owed him money.”

That raised immediate concern that the member could potentially be the victim of a scam. By slowing the situation down, asking questions, and explaining that our goal was to help protect both the member and their funds, the member ultimately chose not to proceed with the transaction.

🚩 Red flags can include:
• Large urgent payments
• Requests to send money out of state
• Members unsure who they are paying
• Fear, confusion, or pressure
• Situations that simply do not feel right

👏 Shout out to Celista for trusting her instincts, speaking up, and helping protect our members. Sometimes fraud prevention starts with simply slowing down, asking questions, and listening closely. 🔍 When in doubt, check it out.

05/26/2026

Our Auburn branch lobby will close early at 4:30 PM on Tuesday, May 26. The drive-through will remain open until 5:00 PM.

We apologize for any inconvenience and appreciate your understanding

⚠️ Fraud Friday: “I Can’t Talk About It”This week, our Auburn Branch Manager Amanda helped protect a member from an impo...
05/22/2026

⚠️ Fraud Friday: “I Can’t Talk About It”

This week, our Auburn Branch Manager Amanda helped protect a member from an imposter scam involving a caller claiming the member would be arrested for missing jury duty.

While assisting members at the drive-up, Amanda overheard the member’s daughter repeatedly saying:
“It’s a scam.”

The member quietly responded:
“I can’t talk about it.”

That moment raised immediate concern.

Recognizing the urgency, fear, and secrecy often associated with imposter scams, Amanda trusted her instincts and asked the member to come inside the branch.

By slowing the situation down, helping the member feel safe, and encouraging him to disconnect from the caller, Amanda was able to help stop the scam before money was lost.

🚩 Common signs of imposter scams:
• Threats of arrest or legal action
• Pressure to act immediately
• Requests for secrecy
• Instructions to stay on the phone
• Demands for unusual forms of payment

If someone tells you not to talk about it, pause and reach out to someone you trust.

“The Pause Protects.”

🔍 When in doubt, check it out.

⚠️ Fraud Friday: Read Before You AgreeThat $1 offer may not be just $1.Many online trial offers and promotions automatic...
05/15/2026

⚠️ Fraud Friday: Read Before You Agree

That $1 offer may not be just $1.

Many online trial offers and promotions automatically turn into recurring subscriptions after the trial period ends. Some may even sign you up through a different merchant or partner offer during checkout.

🚩 Watch for:
• “Free” or low-cost trial offers
• Recurring billing disclosures
• Small print during checkout
• Terms hidden in pop-ups or links

Before entering your card information:
✔ Read carefully
✔ Watch for subscription terms
✔ Monitor your account regularly

If you discover an unexpected subscription:
✔ Contact the merchant directly
✔ Cancel the subscription immediately
✔ Request a refund politely and professionally

Some companies rely on customers clicking too quickly.

🔍 When in doubt, check it out.

🔐 Fraud Friday: Account TakeoverScammers don’t always trick you, sometimes they log in.If your passwords are reused, wea...
05/08/2026

🔐 Fraud Friday: Account Takeover

Scammers don’t always trick you, sometimes they log in.

If your passwords are reused, weak, or exposed, someone could gain access to your account without you realizing it.

🚩 Be Aware:
• Unexpected login alerts
• Password reset emails you didn’t request
• Being locked out of your account

💡 Protect Yourself:
• Use strong, unique passwords
• Turn on multi-factor authentication
• Never share your login information

At Great Falls Credit Union, we’re looking out for you.

🔍 When in doubt, check it out.

Selling something online? Be careful how you get paid. We’ve seen scams where a “buyer” sends too much money and asks yo...
05/04/2026

Selling something online? Be careful how you get paid. We’ve seen scams where a “buyer” sends too much money and asks you to send some back.

Here’s how it works: • You list an item for sale
• A buyer sends payment using Cash App, Venmo, or similar
• They “accidentally” send too much
• Then ask you to send the extra back 🚩 Important to Know: Even if the money shows in your account, it may not be legitimate and can be reversed.

👉 Never send money back to someone you don’t know — even if you see the deposit. At Great Falls Credit Union, we’re looking out for you. 🔍 When in doubt, check it out.

Fraud Friday: Marketplace Payment ScamsSelling something online? Be careful how you get paid.We’ve seen scams where a “b...
04/24/2026

Fraud Friday: Marketplace Payment Scams
Selling something online? Be careful how you get paid.
We’ve seen scams where a “buyer” sends too much money and asks you to send some back.
Here’s how it works:
• You list an item for sale
• A buyer sends payment using Cash App, Venmo, or similar
• They “accidentally” send too much
• Then ask you to send the extra back
🚩 Important to Know:
Even if the money shows in your account, it may not be legitimate and can be reversed.
👉 Never send money back to someone you don’t know — even if you see the deposit.
At Great Falls Credit Union, we’re looking out for you.
🔍 When in doubt, check it out.

We are closed today, Monday, April 20, in observance of Patriots’ Day as our team participates in a day of training.Even...
04/20/2026

We are closed today, Monday, April 20, in observance of Patriots’ Day as our team participates in a day of training.

Even though our branches are closed, you can still take care of your banking needs anytime. Cash and check deposits can be made at our ATMs, and checks can also be deposited right from your phone using mobile deposit in our app. Online and mobile banking are always available for account access, transfers, and more.

We’ll be back and ready to assist you during normal business hours tomorrow

Friendly reminder that we will be closed on Monday, April 20 in observance of Patriots’ Day. Our staff will be participa...
04/17/2026

Friendly reminder that we will be closed on Monday, April 20 in observance of Patriots’ Day. Our staff will be participating in a full day of training.

While we are closed, you can still access your accounts and services through:
• Online Banking
• Mobile App
• ATMs
• Audio/Phone Banking

We’ll resume normal business hours on Tuesday. Thank you!

Address

760 Minot Avenue
Auburn, ME
04210

Opening Hours

Monday 7:30am - 5pm
Tuesday 7:30am - 5pm
Wednesday 7:30am - 5pm
Thursday 7:30am - 5pm
Friday 7:30am - 5:30pm

Telephone

+12077827192

Website

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