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PhoenixTeam

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Enabling homeownership through technology. Phoenix provides overall leadership and guidance to our clients’ most important efforts.

Formed in 2015, PhoenixTeam is a professional services company focused on full lifecycle opportunity management, software product management, and technology solution delivery. Formed by three partners with an extensive work history together, Phoenix is the realization of a 15-year mission to build a team-based approach for serving the needs of federal and commercial clients. Our team of managing partners has over 15 years of experience apiece in our practice areas. Whether we are managing your bid submission, running complex technology implementations, or helping get a troubled project back on track, our private and federal clients alike are confident that we understand the full project life cycle, and will lead their effort from the initiation and planning phases to completion.

10/16/2026

At the National Association of Asset Management & Field Services Leadership Summit, Austin Davis, Chief Value Engineer at PhoenixTeam, led a session focused on the practical applications of AI and the considerations that come with its growing use in property preservation.

Austin tackled some of the biggest opportunities and challenges surrounding AI in property preservation, including AI-generated photo fraud, compliance considerations, and responsible adoption. The session also featured live demonstrations of AI in action, connecting the conversation around emerging risks with practical ways the technology can support day-to-day operations.

The conversation also helped advance an important next step: the formation of an AI governance committee dedicated to developing shared standards and best practices for responsible AI use across property preservation.

Thank you to NAMFS for the opportunity to lead this important discussion and to everyone who brought their perspectives and expertise to the table. We're looking forward to seeing this work take shape and continuing to be part of the progress ahead.

10/09/2026

MBA Annual 2026, we're ready for you! Swipe through for our full lineup, meet the team attending, and see where you can connect with PhoenixTeam throughout the week!

PhoenixTeam is heading to Chicago with a full agenda and a team ready to make their mark across the conference. We're bringing our expertise in AI, technology, and workforce development into some of the industry's most important conversations, with opportunities to get hands-on with AI, share perspectives, and connect throughout the week.

⟶ MBA AI Labs | October 12–13: We're leading six hands-on sessions that put AI directly into attendees' hands. From building stronger AI skills to testing real-world applications, we're giving mortgage professionals practical experience with the tools and approaches shaping adoption today.

⟶ mPowering You Summit | October 10: Tela Mathias will join industry leaders for two sessions focused on women, AI, and leadership, sharing perspectives on how technology is opening new opportunities and helping attendees build the skills to put AI to work with confidence.

⟶ MBA Tech Exchange | October 14: Our team will join technology and operations leaders to exchange perspectives on emerging innovation, drawing on our experience building AI products, navigating implementation, and addressing the challenges of adoption at scale.

10/08/2026

📢 Big News for PhoenixTeam!

PhoenixTeam is Certified in the Claude Partner Network, expanding how we bring enterprise AI capabilities into the work we’re advancing across mortgage and other regulated environments.

Our approach to AI is grounded in practical application and responsible implementation. From developing AI products to guiding adoption and building workforce capabilities, we’re focused on helping organizations turn AI’s potential into measurable operational value.

Joining the Claude Partner Network gives us an opportunity to deepen our technical expertise with Claude and apply those capabilities across the AI products, implementation services, and education initiatives already underway at PhoenixTeam.

This achievement strengthens our ability to develop and deliver scalable, trusted AI solutions that meet the needs of the mortgage industry.

Learn more about how PhoenixTeam is putting enterprise AI to work across mortgage: https://www.phoenixoutcomes.com/

10/06/2026

They say the people make the place!

We asked our Managing Director, Chase Carpenter, what he loves most about working at PhoenixTeam. His answer was simple: the people.

At PhoenixTeam, we value each and every one of our team members. We support one another, share ideas, and work toward a common goal. Each person contributes their own experience and perspective, helping us learn from one another and find new ways to solve challenges.

That collaboration strengthens the work we do together and helps us deliver meaningful results for our clients. From celebrating accomplishments to supporting each other through challenges, our people make PhoenixTeam a place where we can grow and succeed together.

Interested in becoming part of our team? Visit our careers page to learn more about life at PhoenixTeam and career opportunities:

phoenixoutcomes.com/careers

10/05/2026

Strong connections and shared knowledge help women grow as leaders. MBA’s mPower community creates opportunities for women in real estate finance to strengthen their networks, exchange ideas, and advance their careers.

Join us at mPowering You, MBA’s Summit for Women in Real Estate Finance, for an afternoon of conversation and hands-on AI learning!

📅 Saturday, October 10, 2026

💬 Beyond the Buzz: Women Leading AI
1:00–1:30 PM CT | Grand Ballroom, Hyatt Regency Chicago
Tela Mathias will join Kerri Polk Girouard, Dawn Williams, and Brooke Anderson-Tompkins.

💡 AI Workshop
1:30–2:30 PM CT | Grand Ballroom, Hyatt Regency Chicago
Led by PhoenixTeam’s Tela Mathias.

We hope to see you there and look forward to connecting!

View the full agenda:
https://www.mba.org/conferences-and-education/mpowering-you-summit/schedule

10/02/2026

AI in the mortgage industry is moving fast, and HousingWire Banking Summit put the conversations shaping what comes next front and center.

Across the Summit, the focus stayed on the decisions lenders are making now around growth, efficiency, investment, and competitive advantage.

That includes taking a closer look at the economics behind AI adoption. Tela Mathias joined Brian Woodring on stage for the session The Economics of AI: The Hidden Cost of Efficiency, bringing a practical perspective on the business side of AI and what lenders need to account for if their investment is going to translate into real operational value.

That same business lens continues to be central to our work with AI. As AI moves deeper into operations, we’re helping teams look beyond what the technology can do to what it takes to make it work at scale, with a clear understanding of cost, performance, and return.

Thank you to HousingWire for another great Summit, and to everyone who connected with our team to keep the conversations going on and off the stage.

10/01/2026

It’s about time we made the introductions official.

If you’ve seen us around the industry lately, there’s a good chance you’ve already met Pivot and Flare.

They’ve made their way into conferences, classrooms, conversations, and more than a few team photos. But there’s more behind each of them than you might expect.

Together, they reflect the balance behind our approach to AI: innovating with purpose while keeping human judgment at the center.

🤖 Meet Pivot: Pivot is a Practitioner and our Chief Robot. His role is to find and apply the right AI solutions, connect the model, tools, and workflow, and know when a person needs to step in. He captures the speed, adaptability, and possibilities of AI when it’s put to work with intention.

🔥Meet Flare: Flare is a Senior Practitioner and our Chief Responsible AI Enthusiast. Born from the experience of PhoenixTeam’s three founders who have worked in mortgage and financial services technology together since 2001, she brings industry experience, practical judgment, and responsibility to the work, helping to ground Pivot’s speed with the human experience and judgment AI still needs.

Swipe through to get to know them and keep an eye out for them at . If you spot them, ask our team what they’re up to next.

09/30/2026

PhoenixTeam will be back in AI Labs at MBA Annual 2026!

Across two days and six labs, we’re bringing the same practical approach we use in our work across the industry into the room, giving mortgage professionals the opportunity to build stronger AI skills, understand where AI can create value, and navigate implementation with greater confidence.

These aren’t sit-and-listen sessions. Attendees will be building, testing, applying, and working through the kinds of challenges that come with moving AI from interest to responsible, effective implementation.

Step into the AI Labs with us and build the skills to take a more active role in AI adoption across your organization.

Swipe through for a closer look at all six labs, then save your spot.

Space is limited. Register today: https://app.smartsheet.com/b/form/01a0d584f6cb7bd49a8f5baf934e1350

We’ll see you in the lab!

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Monday, October 12
10:30–11:30 AM CT — AI Upskilling
11:30 AM–12:30 PM CT — Moving from Prompt Engineering to Context Engineering
1:30–2:30 PM CT — From Bulletin to Blueprint Using AI

Tuesday, October 13
11:00 AM–12:00 PM CT — The Cost of AI: Understanding Token-omics
1:30–2:30 PM CT — Create Your Own RAGbot Agent
3:00–4:00 PM CT — Trust, But Verify: Four AI Failures to Catch First

09/28/2026

With so much happening across the industry, there’s plenty to discuss. Find PhoenixTeam at these upcoming events and join the conversation!

📅 September 30 | WBA Credit, Lending & Compliance Conference

📍 October 1 | HousingWire Mortgage Banking Summit

🎙️ October 7 | The AI Show: Chrisman Commentary

🤖 October 7 | Artificial Intelligence: A Useful Tool When Used Responsibly

✨ October 10 | mPowering You: MBA’s Summit for Women in Real Estate Finance

🧠 October 12–13 | PhoenixTeam AI Labs at MBA Annual

We’ll be speaking at several of these events, covering AI oversight, the real costs of implementation, responsible adoption, leadership, and much more.

Swipe through for details. We’d love to connect!

09/25/2026

PhoenixTeam is leading the AI Labs at MBA Annual 2026, with six hands-on sessions for mortgage professionals ready to move beyond AI curiosity and into the work itself.

Across the labs our team will dig into the work mortgage professionals are navigating right now, from building stronger skills and understanding cost to grounding outputs and stress-testing AI before it becomes part of everyday workflows.

These labs are an extension of the work we’re already leading across the industry, helping organizations move from interest in AI to responsible implementation, with the right skills, guardrails, and use cases to apply it effectively.

Here’s a look at what we’ll be covering:

• AI Upskilling | Build confidence using AI and leave with a practical roadmap for strengthening your skills.

• Moving From Prompt Engineering to Context Engineering | Go beyond better prompts and learn how better context structure, and constraints can lead to stronger, more consistent AI results.

• From Bulletin to Blueprint Using AI |Turn a single source into useful content for leadership, operations, training, and more.

• The Cost of AI | Understand what drives AI spend, how to track it, and how to determine whether that investment is creating value.

• Build Your Own RAGbot | Build an AI assistant grounded in your documents, your instructions, and the information you choose to shape how it responds.

• Trust, But Verify: Four AI Failures to Catch First | Put AI to the test and learn how to recognize the issues that can affect the accuracy and reliability of outputs.

If you’re headed to MBA Annual, make the AI Labs part of your week. Come ready to build, test, and leave with ideas you can put to work immediately.

Learn more about MBA Annual: https://www.mba.org/conferences-and-education/annual-convention-expo

Address

Arlington, VA
22207

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

http://phoenixoutcomes.com/

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