10/13/2026
It's Team Tuesday! Get to know Amanda Conrad, VP, Director of Retail Operations.
What is one thing people might not know about your job? I have to be a multitasker! I’m constantly jumping from one thing to the next and back again, sometimes all at the same time. Before becoming Director of Retail, I worked in a customer-facing role, and I do miss interacting with the public. Now, I like to say my employees are my “customers.” I love being there when they have questions and helping teach and develop their skills so they can serve our customers even better.
What is one piece of advice you’d give someone opening an account or applying for a loan for the first time? Don’t be afraid to ask questions! Our team knows what they’re doing, and they truly enjoy helping you find the best solution, even when you might not realize there’s a solution out there for you. 😊
What is your favorite part about your role with USB? Getting to teach and develop our employees. I love watching people build their knowledge and confidence and knowing that ultimately helps us provide an even better experience for our customers.
What’s the first thing you want a new customer to know about our team? USB employees are some of the best around! We want you to know that we’re in your corner and truly have your best interests in mind.
What is your go-to coffee/drink and/or snack? Diet Dr Pepper and Braum’s ice cream! No question. 😊
If you could travel anywhere in the world tomorrow, where would you go? The BEACH! 🏖️ Give me sunshine, sand, and water, and I’m there.
Favorite TV show or movie right now? Anything investigation-related. NCIS, FBI, you name it!
What is one fun fact about you that might surprise people? By day, I may be the VP, Director of Retail, dressed up and ready to serve our customers, but in my spare time, my family races mud trucks and four-wheelers! I’m definitely not afraid to get a little dirty, and yes, I help change the tires. 😊