06/23/2026
It's Team Tuesday! Get to know Courtney Boone, Item Processing Specialist in Arkansas City, KS.
What is one thing people might not know about your job?
Not just my job, but all jobs here at USB: how much goes into it. I have been here a few years now and I am still constantly learning new things. There are many procedures, rules, and regulations we have to keep in mind to provide excellent and safe banking experiences for our customers.
What is one piece of advice you’d give someone opening an account or applying for a loan for the first time?
Enroll in online banking and check your account at least once a day.
What is your favorite part about your role with USB?
I get to communicate with employees and customers throughout all of our locations on a daily basis.
What’s the first thing you want a new customer to know about our team?
We are all here working together to help make sure our customers have the best possible experience with all of their banking needs. There’s also probably a lot more of us than customers may realize. There are a lot of people working behind the scenes to make sure everything runs smoothly.
What is your go-to coffee/drink and/or snack?
I usually just have coffee at home, but occasionally I’ll treat myself to an iced vanilla latte (with pumpkin cream cold foam in the fall). For snacks, I’ve been eating a lot of pistachios lately.
If you could travel anywhere in the world tomorrow, where would you go?
Italy… but Green Bay is at the top of the list, too (go Pack go).
Favorite TV Show or Movie right now?
The Office will forever be my go-to. And Marvel movies.
What is one fun fact about you that might surprise people?
I worked at a veterinary clinic for 14 years before I started at USB, and I won’t be surprised if I end up living on a farm with a bunch of rescue animals.