Jordyn Hendzel - State Farm Insurance Agent

08/26/2026

I sat down with a customer today. She had something major happen to someone she loves and she reminded me today - life is short and fragile.

She handed me this without explanation.

And it’s just another reminder that your insurance agent does matter. When the worst situation happens you want to be able to call your office and know this is a team that has your back. They know you and will do everything they can to take care of you.

It makes a difference.

08/18/2026

Don’t worry guys- we know you’re sick of AI ads. We aren’t about that fake stuff here.

Real ads by real people 😎

Life insurance, home insurance, car insurance .. we got you covered ☂️

And before anyone asks- yes we are available for your future marketing posters. It’s a hefty cost but we can handle it.

08/17/2026

Why does this review mean so much to us?

Because this customer had every reason to be upset and confused. Their billing was getting higher- which prompted us to do a review and this altered their bill more. Ultimately it will help but it got a little sideways in the process.

We extensively researched why the bill didn’t make sense on the surface and explained to her in depth. In the end it’s beneficial and that’s what matters!

This is what makes us different. We got the chance to give her options, explain something that didn’t make sense . And at the end she left this review unprompted 🥹🥹

Our hearts are so full. Thank you for leaving feedback for us 🤍we always hear it

08/13/2026

What does this mean if you had a car with us in 2025? You’re getting money BACK!

Qualifying mutual customers are getting roughly 5% of their auto premiums back. You’ll be receiving email and app notifications to accept your dividend payments!

If you have a question how much or if it impacts you, text us at 9208824200 and we can help!

Statefarm.com/dividend

07/30/2026

Hi friends! Needing the next stage of help!

My normal people are booked out- so if you are a roofer or contractor and have AVAILABILITY to help sooner than later. Please tag - no need to message us! We will keep you on this post and refer our customers to this list.

PLEASE don’t call or text us. We need to keep our phone lines open for customers!

We are getting inundated with calls and text- thank you but keep the comments here please! We want a solid list for people to refer to!
THANKS FOR WHAT YOU GUYS DO!

07/29/2026

As insurance people, we prep for these weeks. We train extensively, take classes and walk through word tracks.
But then it happens. And words fail to convey how much it all sucks for everyone. And how badly we want to make it all go away.

I fully expected chaos and was met with calm. As I said to my customer last night- don’t be afraid, because I’m not. This is what I do and I’ll be here every step of the way until you don’t need me.

This week has taught us that communities truly step up and make things better. The donations, the food trucks, the families showing up with chainsaws, the people cleaning up wreckage.
I’ve answered calls to customers who’ve lost their homes and their comments are purely- thank you and how kind our team is.
Their focus is normalcy. And they meet us with kindness. That midwestern nice 🥹🥹🥹 the absolute best!

Grateful and hopeful normalcy comes soon for so many!

And just a PSA- this is people’s worst nightmare. Their homes taken away. Try not to take photos and gawk at them. This is incredibly personal and I just want us to remember to protect that 🫶🏼 ok I’m done 🥰

07/29/2026

The work has just begun! But We are on the ground and here to help! ‼️

Those looking for assistance with their claims immediately- we have licensed claim reps here 3255 Van Roy Road Appleton WI right in the Lowe’s parking lot!

They are assisting home claims (not auto) but are here 8a-6pm. No appointment needed.

We want to help however we can so please check them out if needed!

07/29/2026

🫶🏼

Setup for those affected by the storms, volunteers, utility workers, first responders, etc. today (Wednesday) from 11am to 1pm with the wandering table.

Conner of Walnut St & E Franklin Ave Neenah.

Hopefully an iced cold latte, energy refresher or lemonade can make the day for those in need and helping rebuild.

07/28/2026

Hey friends! If you know someone with a tree removal company?? Can you comment /tag their business name below?

We have a lot of customers looking right now and need to get people’s homes taken care of quickly here!

Thank you!

07/28/2026

Leaving the office just now feeling exhausted but with a full heart. Today we answered the calls. Every single one.

We handed a check to a customer that lost everything.
We comforted those who experienced this storm.

For those who feel alone and like the storm has just begun- this will pass. We are here for you and we are grateful to be your support when you need it most.

We heard this quote recently and haven’t let it go- be the office that is someone’s best call on their worst day. And we fully intend to live up to that.