Insurance Management Services

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Insurance Management Services IMS was formed in June 1983 with a mission of offering unequaled service for self-insured health

Insurance Management Services (IMS) was formed in June 1983 with a mission of offering unequaled service for the self insured health benefits market. Over the years, due to this commitment to excellence, our organization has continued to grow. We now have three companies providing administration service for over 45,000 covered lives. Our companies, IMS Marketing, IMS Managed Care and OMNI Networks provide turnkey administration service for our clients. Providing complete service in all areas enables us to be more efficient and cost effective for our clients and to properly and accurately respond to any situation which may arise. In addition, our web site allows employers, participants and providers immediate online access to plan and claim data. Over the years we have evolved and grown to meet the demands of a changing market and will continue to do so. What started as a small business with manual claims administration has evolved into a full-service TPA with state-of-the-art automated systems still dedicated to our original mission - unequaled service. For 35 years IMS has been a leader in Health Benefit Administration for employer groups of all sizes. We are locally owned and operated exclusively out of Amarillo, Texas where we offer our employees a positive business environment so that they can, in turn, offer our clients superior service.

At renewal time, most employers do the same thing. They look at the number, wince, and sign because changing feels compl...
10/14/2026

At renewal time, most employers do the same thing. They look at the number, wince, and sign because changing feels complicated and staying feels easier.

With a national carrier, you have limited visibility into where your money went, a plan that was never designed around your workforce, and employees who navigate billing issues and hard diagnoses largely on their own.

IMS was built to solve every one of those problems.

We administer your plan locally in Amarillo with a team that knows your account. Your employees get a Participant Advocate who walks them through the hard moments. Your claims are reviewed people fighting for your dollars. Your plan is built around your workforce from day one, with pharmacy savings, coverage, and reporting that shows you exactly where your money is going.

When renewal comes around, you understand the number because you've had help watching it all year.

That is what a true partnership looks like. Let's build one.

imstpa.com | (800) 687-5944

Think about the last time someone on your team got a serious diagnosis. The medical questions, the specialist referrals,...
10/13/2026

Think about the last time someone on your team got a serious diagnosis. The medical questions, the specialist referrals, the treatment decisions... It's a lot to navigate, especially while trying to show up for work and hold life together at the same time.

IMS Medical Management Programs exist for exactly that moment.

A staff of Registered Nurses and a Medical Director work alongside your employees through complex medical situations, helping coordinate care, review treatment plans, and make sure the right support is in place every step of the way.

For employees managing cancer, heart disease, chronic conditions, or any other serious diagnosis, having a clinical team in their corner changes the experience entirely. For employers, it means better outcomes, fewer complications, and a workforce that feels genuinely looked after when it matters most.

IMS brings that level of support to every plan we administer. Let's talk.

imstpa.com | (800) 687-5944

Prescription drug costs are one of the fastest-growing expenses in any health plan. Most employers don't realize there's...
09/30/2026

Prescription drug costs are one of the fastest-growing expenses in any health plan. Most employers don't realize there's room to bring them down.

IMS builds pharmacy savings into every plan from day one, alternative funding, coupon programs, international Rx options, and specialty savings that reduce what your employees pay at the pharmacy counter and what you pay at renewal.

This isn't an add-on. It's part of how we build every plan.

imstpa.com | (800) 687-5944

Our team had a great time at this year’s AMA Colors Run Together, benefiting Harrington Cancer and Health Foundation. We...
09/28/2026

Our team had a great time at this year’s AMA Colors Run Together, benefiting Harrington Cancer and Health Foundation. We work alongside some pretty incredible people every day, and getting together outside the office to support an organization doing important work for families across our area makes a Saturday morning run worth the early alarm.

Thank you to everyone from IMS who came out, ran, walked, and spent the morning together. We love this community, and we’re grateful to be part of it.

Meet Tim Morris.Tim Morris looks at a health insurance claim the way a good detective looks at a case. As a Claims Analy...
09/28/2026

Meet Tim Morris.

Tim Morris looks at a health insurance claim the way a good detective looks at a case. As a Claims Analyst Supervisor at IMS, every claim that crosses his desk is, in his words, "a mini mystery" with its own set of obstacles waiting to be worked through. "I get a chance to solve puzzles and problems on each claim that comes across my desk," he says. "Nothing is a greater feeling than having that 'aha' moment when the solution has been discovered." For the people on the other end of those claims, having someone who approaches the work with that level of curiosity and satisfaction is worth more than they probably realize.

Away from the office, Tim stays in motion. He lifts weights and runs at the gym, plays ice hockey at the Amarillo Ice Ranch, and comes home to decompress with a guitar. Pink Floyd's Shine On You Crazy Diamond is on the playlist. Sushi is a favorite food.

When asked about his favorite thing at IMS, Tim doesn't hesitate. "It's the people. IMS is an extended family to me and I am so blessed to work with so many incredible people. IMS is truly a unique and great company that I am blessed to be a part of." That sentiment shows up across every employee spotlight we have done, and it never gets old to hear it said with this much sincerity.

We're so grateful to have you on this team, Tim.

Since 1983, IMS has helped businesses control healthcare costs, design custom plans, and take care of their employees th...
09/24/2026

Since 1983, IMS has helped businesses control healthcare costs, design custom plans, and take care of their employees through every step of the process.

It started around a kitchen table in Amarillo. Today we serve thousands of members across the country, with the same leadership, the same values, and the same commitment to doing right by the people we serve.

The benefits industry has changed a lot in 43 years. IMS has been here for all of it.

If you're looking for a benefits partner with the experience to back it up, let's talk.

imstpa.com | (800) 687-5944

Smarter plans start with better information.At IMS, employers get reporting and custom claims data that shows exactly wh...
09/17/2026

Smarter plans start with better information.

At IMS, employers get reporting and custom claims data that shows exactly where their healthcare dollars are going. Our team translates that information into insight you can act on. Better plan design, smarter cost controls, and benefits that actually reflect what your workforce needs.

When you understand your plan, you can improve it. That is what we have been helping businesses do since 1983.

imstpa.com | (800) 687-5944

Healthcare plans built around people - not profitsThe people on your team have names, families, and healthcare needs tha...
09/10/2026

Healthcare plans built around people - not profits

The people on your team have names, families, and healthcare needs that don't look like anyone else's. A plan pulled off a shelf was never going to fit them the way it should.

IMS builds every plan around your specific workforce. Dental, vision, mental health, prescription savings; you tell us what your employees actually use, and we build around that. Every decision we make in plan design is driven by what serves your people and your budget, not a standardized template.

When your employees feel that, they notice. So does your bottom line.

Learn more: imstpa.com | (800) 687-5944

09/08/2026

Running a business takes everything you've got. The last thing you need is a benefits plan that creates more work than it solves.

IMS handles the details: claims, reporting, pharmacy coordination, COBRA, short-term disability, and everything in between. All of it, under one roof, managed by a team in Amarillo that knows your plan and picks up the phone when you call.

You stay focused on your business. We stay focused on your people.

Learn more: imstpa.com

We know the Texas way: show up, solve the problem, treat people right.That's how IMS has handled health benefits for 43 ...
09/01/2026

We know the Texas way: show up, solve the problem, treat people right.

That's how IMS has handled health benefits for 43 years. Every part of your plan — claims, customer service, custom provider networks — is managed by one team, in one building, right here in Amarillo. You call, we answer. You need something, we get on it.

That's what a Third-Party Administrator looks like when it's built on relationships instead of transactions.

Need healthcare that works harder for your business? Let's talk: imstpa.com

Address

731 N. Taylor
Amarillo, TX
79107

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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