Insurance Management Services

Insurance Management Services IMS was formed in June 1983 with a mission of offering unequaled service for self-insured health

Insurance Management Services (IMS) was formed in June 1983 with a mission of offering unequaled service for the self insured health benefits market. Over the years, due to this commitment to excellence, our organization has continued to grow. We now have three companies providing administration service for over 45,000 covered lives. Our companies, IMS Marketing, IMS Managed Care and OMNI Networks

provide turnkey administration service for our clients. Providing complete service in all areas enables us to be more efficient and cost effective for our clients and to properly and accurately respond to any situation which may arise. In addition, our web site allows employers, participants and providers immediate online access to plan and claim data. Over the years we have evolved and grown to meet the demands of a changing market and will continue to do so. What started as a small business with manual claims administration has evolved into a full-service TPA with state-of-the-art automated systems still dedicated to our original mission - unequaled service. For 35 years IMS has been a leader in Health Benefit Administration for employer groups of all sizes. We are locally owned and operated exclusively out of Amarillo, Texas where we offer our employees a positive business environment so that they can, in turn, offer our clients superior service.

We know the Texas way: show up, solve the problem, treat people right.That's how IMS has handled health benefits for 43 ...
09/01/2026

We know the Texas way: show up, solve the problem, treat people right.

That's how IMS has handled health benefits for 43 years. Every part of your plan — claims, customer service, custom provider networks — is managed by one team, in one building, right here in Amarillo. You call, we answer. You need something, we get on it.

That's what a Third-Party Administrator looks like when it's built on relationships instead of transactions.

Need healthcare that works harder for your business? Let's talk: imstpa.com

Your healthcare plan is a business decision. Let’s make it a smart one.At IMS, we work with businesses of all sizes to b...
08/29/2026

Your healthcare plan is a business decision. Let’s make it a smart one.

At IMS, we work with businesses of all sizes to build custom, self-funded plans that control costs and improve care. That means:

✔ Access to OMNI Networks (our gold-standard provider network in the Texas Panhandle)
✔ Transparent claims tracking and real-time reporting
✔ Strategic plan design to help your dollars go further

If you're tired of bloated premiums and one-size-fits-all plans, let's build something that fits what you need.

imstpa.com

Self-funding is about taking ownership of your healthcare spend with the right people beside you.At IMS, we help you bui...
08/14/2026

Self-funding is about taking ownership of your healthcare spend with the right people beside you.

At IMS, we help you build a plan around your business and your people. You set the goals. We handle the claims, eligibility, pharmacy savings, and day-to-day support that keeps everything running. And when your employees need help, they reach someone who knows their plan and takes the time to work through it with them.

That's how we've operated since 1983, and it's the reason the relationships we've built along the way have lasted as long as they have.

Let's build something that works for your team: imstpa.com

Your employees have names, families, and lives that don't pause when a medical situation gets complicated. At IMS, we ta...
08/07/2026

Your employees have names, families, and lives that don't pause when a medical situation gets complicated. At IMS, we take that seriously.

Every IMS group gets a dedicated Participant Advocate. Someone your employees can call when they need help navigating a bill, understanding their benefits, or working through a tough diagnosis.

We listen, explain, and help them find the right care at the lowest possible cost.

When people feel supported, they show up differently at work. That's good for them and good for your business.

Learn more: imstpa.com

Picture this. You're a business owner with a few dozen employees. Your health insurance renewal just came in and the pre...
07/31/2026

Picture this. You're a business owner with a few dozen employees. Your health insurance renewal just came in and the premium went up again. Your HR person spent three hours last week on hold trying to resolve a billing issue for one of your employees. And when that employee finally got through to someone, that someone had never heard of your company.

That's the moment employers call IMS.

We take over the administration of your health plan; the claims, the paperwork, the billing questions, the provider calls. Your employees get a dedicated Participant Advocate who knows their plan. You get a knowledgeable team in Amarillo that picks up the phone when you call.

You also get to see exactly where your healthcare dollars are going, and start making decisions that change that number at renewal.

If any part of that scenario sounds familiar, let's talk.

imstpa.com | (800) 687-5944

Your workforce has its own needs, its own health patterns, and its own priorities. A plan designed around someone else's...
07/28/2026

Your workforce has its own needs, its own health patterns, and its own priorities. A plan designed around someone else's employees was never going to serve yours the way it should.

IMS helps employers build self-funded plans that reflect their people. You tell us what your employees actually use and need — dental, vision, mental health, prescription savings — and we build a plan that fits those needs and your budget.

When your employees can feel the value of what you're providing, that's when benefits start working the way they're supposed to.

imstpa.com | (800) 687-5944

07/25/2026

Back in 1983, IMS started around a kitchen table in Amarillo with one goal: build better health plans for businesses and the people who work for them.

Today we serve 45,000 covered lives with custom, self-funded solutions — and the mission hasn't changed. We're still locally owned. Still answering the phone. Still helping employers control costs and take care of their people.

Forty-three years later, we're still all in.

imstpa.com | (800) 687-5944

Teaching someone a skill is one thing. Teaching them to understand why that skill matters, how it connects to something ...
07/24/2026

Teaching someone a skill is one thing. Teaching them to understand why that skill matters, how it connects to something larger than the task itself, is something else entirely. Alex Arriaga does the second thing. As a Claims Trainer at IMS, her work sits at the intersection of process and people, and she takes both seriously.

She describes what she loves about her role in a way that tells you a lot about how she approaches it. "I have an opportunity to share my knowledge and help others develop a strong understanding of our processes," she says.
"Helping my fellow team members build their skills and confidence while supporting their professional growth is one of the most filling aspects of my job." In a company where claims accuracy directly affects the people those claims belong to, having someone who trains with that level of intention matters more than most people realize, it's one of our superpowers.

Away from the office, Alex gravitates toward the people and things that ground her. Time with family and friends, building memories, and a good book when the day calls for quiet. There Was Jesus by Zach Williams and Dolly Parton keeps her company on the playlist, and chalupas have a permanent place on the menu.

When it comes to IMS, she puts it plainly: "One of my favorite things about IMS is how much they value and care for their employees. They create an environment where you feel like your part of a family, and the team-building events they organize help boost morale and encourage meaningful connections among co-workers."

That culture doesn't build itself. It's built by people like Alex, one trained teammate at a time.

We're so grateful to have her on this team.

Most health plans process your claims and move on. What happens to your employee between the diagnosis and the resolutio...
07/16/2026

Most health plans process your claims and move on. What happens to your employee between the diagnosis and the resolution is usually left to them to figure out.

At IMS, that gap is where our Medical Management team works. IMS will work alongside your employees through complex medical situations, coordinating care, reviewing treatment plans, and making sure the right support is in place at every step. They stay involved for as long as the member needs them.

For employers, that means fewer complications, better outcomes, and a workforce that feels genuinely supported when it matters most.

imstpa.com | (800) 687-5944

You don’t have to look far to find something worth being proud of today.Here’s to freedom, family, and the folks who mak...
07/04/2026

You don’t have to look far to find something worth being proud of today.

Here’s to freedom, family, and the folks who make this country what it is.

Happy 4th of July from all of us at IMS!

Address

731 N. Taylor
Amarillo, TX
79107

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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